Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header about About Home Profiles articles Tools forums inspirational quotes About facebook Twitter YouTube Blog
Share for a Cause











Average Performers Find Average Solutions - Sales and Marketing Training

Guest post by: Brian Sullivan

Article Overview: This article provides an innovative method to solving problems...really getting to the root of how a problem is solved.

Free Download - The Perfect Summer - Sales and Marketing Training By Brian Sullivan
Name: Email:

Average Performers Find Average Solutions - Sales and Marketing Training

“If I had an hour to save the world I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.

- Albert Einstein

Great innovators, salespeople and leaders don’t look at themselves only as solution providers. They instead understand their true talent lies in being able to uncover problems that average folks never discover. By uncovering hidden assumptions and looking beneath the obvious problem, top performers avoid developing multiple solutions hoping that one works.

So how can you become Einstein-like in your problem solving? First, when somebody comes to you with a problem…STOP. Then understand that the problem that was presented is NOT the real problem. If it were they would have solved it on their own and wouldn’t need you. The biggest value you can provide is the ability to help them uncover what the REAL problem is. Which means you should not be developing or delivering solutions too early.

Let’s try an exercise to get your innovative brain cooking:

1) Write down one problem that an associate, customer or company leader has presented to you in the past two weeks. Now grab a pen and write down what seemed like the obvious problem along with an obvious solution.

Obvious Problem _______________________________________________________________________

Obvious Solution ________________________________________________________________________

2) Now take 3-5 minutes to think of the “problem behind the problem.” To uncover that problem ask yourself “Why” at least five times after answering each one. Write it down. Then think of a not so obvious solution.

Hidden Problem ________________________________________________________________________

Hidden Solution _________________________________________________________________________

If you completed the exercise you no doubt found that the simple exercise of asking deeper questions resulted in you discovering a deeper problem and as a result, a different solution.

So this week, understand that most real problems aren’t obvious. But most business people spend all their time solving problems based on assumption. Stop assuming, and start ASKING. And fueled by a deeper curiosity to uncover, discover and learn more, you will spend less time solving the wrong problems, and more time influencing everybody you touch.

This week Brian Sullivan,CSP interviewed Steve Shapiro, author of the book, Best Practices are Stupid. In this interview you will learn how to stir innovation to find your own solutions while learning to help others find theirs. Time to get smart!

Related Articles
  A Management Challenge: How to Enhance Average Performance
  Creating Deeper Client Relationships
  You Cant Afford Average Salespeople
  Increase Your Chances of Being Successful - Insurance Sales Training
  MANAGING NON-PERFORMERS
  Using Your Time
  Those With the Best Talent Win
  You Can't Win If You Don't Keep Score
  Sales Growth Teams Drive Revenue
  What to Do When Customers Are Few
  How Does That Work?
  Profitable Online business Ideas and the Recession; Increase Your Income
  Sales Compensation Guidelines
  Increase Sales through the Creation and Implementation of 3 Year Sales Action Plan
  \"No\" to average
  Activity vs. Productivity
  Be A Top Performer
  Pay for Performance - in this Economy?
  A SALES METHODOLOGY
  Be Adaptable With Your Sales Team to Achieve Peak Performance

Home > Sales > Brian Sullivan > Average Performers Find Average Solutions Sales and Marketing Training >
Article Tags: insurance sales training, medical sales training

About the Author: Brian Sullivan
RSS for Brian's articles - Visit Brian's website

Brian Sullivan, CSP, is a member of the National Speakers Association and an internationally known expert on sales and leadership. Brian is one of about 10 percent of speakers worldwide to have earned the Certified Speaking Professional Designation awarded by the National Speakers Association and the International Federation for Professional Speakers. He delivers high-energy, no-nonsense, interactive seminars on his PRECISE Selling Formula to a companies looking to become famous in their industry. He has been quoted in magazines such as Selling Power and Business Week and is the author of the book, 20 Days to the Top- How the PRECISE Selling Formula Will Make You Your Company's Top Sales Performer in 20 Days or Less. Brian also hosts a talk radio show on Hot Talk 1510 called "Entrepreneurial Moments," a show dedicated to helping business people of all types. Brian lives in Kansas City with his wife Leanne, and children Jake, Shea, and Maggie.

Click here to visit Brian's website
Dashed Line

More from Brian Sullivan
You Became Famous in 2012 Sales and Marketing Training
Clear Direction or a Firecracker Insurance Sales Training
The Power of a Story
Timeless Tom
Seek Happiness then Deliver Ecstasy


Related Forum Posts
Re: 40 cents per dollar is spent in a franchised business Re: 40 cents per dollar is spent in a franchised business - Hey Ringo, In general terms the location itself isn't even looked at until the franchise agreement is signed and the fees are paid to the franchisor. Then and only then do they start looking for a location. This is common practice and with the plethora of commercial locations that are available right now we are seeing landlords bend over backwards on negotiations to get a good tenant. That being said, the area is what the franchisor will look at on the demographics, they won't generally put a franchise in an area just because a buyer wants it there, most times the buyers have a preconceived notion of what they consider "the right spot". The franchisor has the data to support specific demographics, so that is where the help comes into play. The due diligence items I recommend looking into prior to buying are: 1. Average Expenses. 2. Average Revenues. 3. Litigation. 4. Business model. 5. Training. 6. Existing franchisees. Most of the time once you get through those things the rest is easy to get through. You need to know how much it cost, how much you can make, what is your exposure legally, is the model right, who/how are you trained and talk to as many existing franchisees as you can. You are looking for consistency. There is absolutely no way that every single franchise owner is happy with the home office, it is just impossible. You are looking for consistency, hearing the same things in general. Numbers, support, training, advertising, marketing, ongoing training, growth, industry etc... If you don't hear consistent things, most likely the model isn't working in all markets or there is something else affecting it like industry or distribution or training.
Online Sales and Marketing vs Traditional Online Sales and Marketing vs Traditional - Hi Evan, I am noticing that many of the posts in the Sales/Marketing section deal with online marketing, SEM and and SEO and Affiliates. I was wondering if it might be a good idea to separate that section into two; 1) Online Sales and Marketing; 2) Traditional Sales and Marketing
2007 Goals 2007 Goals - My yearly goals for December 2007: 1. Add 10-15 new "ideal" clients to our client roster 2. Increase revenues by $500,000 3. Average at least 1 paid speaking engagement per month.
Re: Online Sales and Marketing vs Traditional Re: Online Sales and Marketing vs Traditional - [quote="ltrahan":31w9r2iz]Hi Evan, I am noticing that many of the posts in the Sales/Marketing section deal with online marketing, SEM and and SEO and Affiliates. I was wondering if it might be a good idea to separate that section into two; 1) Online Sales and Marketing; 2) Traditional Sales and Marketing[/quote:31w9r2iz] I second the request...
Re: Are Business Owners too Old School to be Sold by a blog Re: Are Business Owners too Old School to be Sold by a blog - [quote:140e27hj]Customers Pick Static Documents over Blog Entries 8 to 1 on Average[/quote:140e27hj] Interesting study. Just as a commenter said on your post... don't call it a blog. I agree.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.



Featured Article

Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

African Technology Development

••••••>SEO Tip Of The Day: HTML Validation

Getting The Media Attention You Deserve

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.