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Average Performers Find Average Solutions - Sales and Marketing Training
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| Guest post by: Brian Sullivan |
Article Overview: This article provides an innovative method to solving problems...really getting to the root of how a problem is solved.
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Free Download - The Perfect Summer - Sales and Marketing Training By Brian Sullivan |
Average Performers Find Average Solutions - Sales and Marketing Training
“If I had an hour to
save the world I'd spend 55 minutes thinking about the problem and 5 minutes
thinking about solutions.
-
Albert Einstein
Great innovators, salespeople and leaders don’t look at
themselves only as solution providers. They instead understand their true
talent lies in being able to uncover problems that average folks never
discover. By uncovering hidden assumptions and looking beneath the obvious
problem, top performers avoid developing multiple solutions hoping that one
works.
So how can you become Einstein-like in your problem solving?
First, when somebody comes to you with a problem…STOP. Then understand that the
problem that was presented is NOT the real problem. If it were they would have
solved it on their own and wouldn’t need you. The biggest value you can provide
is the ability to help them uncover what the REAL problem is. Which means you
should not be developing or delivering solutions too early.
Let’s try an exercise to get your innovative brain cooking:
1) Write down one problem that an associate, customer or
company leader has presented to you in the past two weeks. Now grab a pen and
write down what seemed like the obvious problem along with an obvious solution.
Obvious Problem
_______________________________________________________________________
Obvious Solution
________________________________________________________________________
2) Now take 3-5 minutes to think of the “problem behind the
problem.” To uncover that problem ask
yourself “Why” at least five times after answering each one. Write it down.
Then think of a not so obvious solution.
Hidden Problem
________________________________________________________________________
Hidden Solution
_________________________________________________________________________
If you completed the exercise you no doubt found that the
simple exercise of asking deeper questions resulted in you discovering a deeper
problem and as a result, a different solution.
So this week, understand that most real problems aren’t
obvious. But most business people spend all their time solving problems based
on assumption. Stop assuming, and start ASKING. And fueled by a deeper
curiosity to uncover, discover and learn more, you will spend less time solving
the wrong problems, and more time influencing everybody you touch.
This week Brian
Sullivan,CSP interviewed Steve Shapiro, author of the book, Best Practices are
Stupid. In this interview you will learn
how to stir innovation to find your own solutions while learning to help others
find theirs. Time to get smart!
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About the Author: Brian Sullivan RSS for Brian's articles - Visit Brian's website Brian Sullivan, CSP, is a member of the National Speakers Association and an internationally known expert on sales and leadership. Brian is one of about 10 percent of speakers worldwide to have earned the Certified Speaking Professional Designation awarded by the National Speakers Association and the International Federation for Professional Speakers. He delivers high-energy, no-nonsense, interactive seminars on his PRECISE Selling Formula to a companies looking to become famous in their industry. He has been quoted in magazines such as Selling Power and Business Week and is the author of the book, 20 Days to the Top- How the PRECISE Selling Formula Will Make You Your Company's Top Sales Performer in 20 Days or Less. Brian also hosts a talk radio show on Hot Talk 1510 called "Entrepreneurial Moments," a show dedicated to helping business people of all types. Brian lives in Kansas City with his wife Leanne, and children Jake, Shea, and Maggie. Click here to visit Brian's website You Became Famous in 2012 Sales and Marketing Training Clear Direction or a Firecracker Insurance Sales Training The Power of a Story Timeless Tom Seek Happiness then Deliver Ecstasy |
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