Goals Versus Resolutions
Do you have clear cut goals for your business? When were they established? If they are more than a month old they no longer apply. The world is changing so rapidly that in order to set realistic goals you need to have a good understanding of where you are NOW. There is nothing more frustrating for you and your troops when the reality of their results is battling unrealistic expectations, effectively neutering your forecasts and goals.
A goal is not a wish or a self fulfilled prophecy it must be grounded in reality. It needs to be the result of a team effort agreeing to its components as they are the ones who will make it happen. These are the 6 goals that need to be addressed.
Financial Goals - Establish a Sales, Revenue and Net profit goal. Depending upon your business it may be established as Daily, Weekly, Monthly or Quarterly goals taking into consideration the seasonality of your business.
Expense Goals- The fastest way to improve your bottom line is to shave expenses. Set benchmarks for each line item as well as a specific plan to make it happen. A good approach to setting benchmarks is to assign a percentage of revenue for each line item, adjust as necessary.
Personnel Goals- Look at your total personnel, their positions, and their promotability. Meet with each manager and have them share their personal goals with you. Commit to help them if they help the company. Developing and promoting people takes your business to the next level.
Customer Goals- What are you doing to improve the experience your customers are having with your company? Design a customer retention program that really speaks to your customer that you care and they are loved.
Business Development Goals- What specific people and efforts are dedicated to expanding your business? Today’s efforts will yield better results in the future just as today’s results were generated from past efforts.
Personal Goals- What are you doing as the business owner or leader to enhance the environment, motivate the team, and guide the company into the future? It’s time for a “check up from the neck up” to quote Zig Ziglar. Get your spouse involved as they will be objective and in the case of mine, brutally honest.
This is a formalized process that must be taken seriously. It’s not enough to create it, you must live it and breathe it. Review them weekly, talk it up in meetings, and track your results. Without a road map for the future your company will flounder. Now shut this off and get started.
Goals Versus Resolutions - To learn more about this author, visit Gary Silverman's Website.
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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