Article Overview: You would think by now everyone would know what to do and simply Prospect most effectively. Not so! Common sense doesn't prevail, so here are some of the basics all sales people need to do.
Free Download - Some sales managers are Idiots By Bill Truax
How to Prospect - Common Sense Isn't so CommonŠ
I have been teaching sales people Prospecting skills for over 25 years. With all the advances we have experienced in business during that time I thought sales people would have "wised up" to what is required to be successful. But it doesn't seem like it.
If you do just a brief study of the tools available to the new sales professional today you have to be impressed. Cell phones, notebook computers, color copies, hundreds of books and instructional manuals focusing on every possible approach to selling.
The first step in growing in sales is to learn a sales technique and then begin Prospecting so you can use that sales technique. There are tons of materials available to teach Prospecting.
However, with this wealth of resources, I still find sales people are having trouble growing their territories and customer base. The reason is simple, they aren't DOING what they need to do. Common sense would say that since all these resources are available, sales people have it really easy today. It isn't so.
So here is some simple Common Sense advice so all of you can grab any sales professional that is having trouble and teach them what to do.
First, get leads. I have found recently that some of my client sales people don't even know who their Prospects are! I haven't addressed this situation in years, so was kind of taken aback when it came up. How can you work in a territory and not know who yourprospectsare? The cure, read local papers, use business directories, visit the chamber of commerce, read signs on stores, businesses, trucks, cars, ask your customers, ask the people with whom you work. You should know every person in your territory that can use your products and services.
Second, select a Prospecting system. Yes you need a system so select one and then learn it. Prepare the words that you are going to say, then Practice them out loud so you know them cold and are comfortable with them. The next step is simple, just go out and Prospect. Persist at Prospecting. Before you actually start, set up a follow up method since follow up is essential for any Prospecting system. Deciding how many Prospecting calls to make per week is important and then tracking those calls to be sure you actually make all of them is critical.
Third, I think it is very important to have someone check with you on a weekly basis to see that you are actually doing all the steps in the process. If you have a sales manager, ask he/she to review your weeks Prospecting activities. If not a sales manager, have a peer, a friend, or a spouse. It is good to simply talk about your Prospecting activities with someone who can ask questions and cause you to think from someone else's perspective.
You would think that Common Sense would prevail when it comes to the selling process. After all it is relatively simple, find potential customers by Prospecting, discover their wants and needs using your questioning skills, present and sell your products and services using selling skills, keep the customers with great customer service. This is not rocket science.
Have a great week of Prospecting.
Sell Well and Often,
Bill Truax
Š Copyright 2006 WJ Truax
Bill Truax is a field training consultant based out of Cleveland, OH. He specializes in Prospecting and Making Cold Calls. Bill has written 3 books and recorded 2 CD's on Prospecting. Visit his website www.BlitzCall.com and sign up for his Free Prospecting Success Tip of the Week.
Bill Truax is a Cleveland, Oh based speaker and consultant. He specializes in two skill bases.
First, Goal setting and achievement motivational presentations.
Second, Prospecting and making cold calls in the commercial/industrial market place.
He has been involved in sales, sales training and consulting since 1972 and has trained thousands of people in the skills of goal achievement.
Bill has written 4 books on Prospecting as well as skill based training programs on public speaking and manners, courtesy, and etiquette for the business professional.
He has written dozens of articles on Goal setting and achievement and Prospecting
Take aways from Bill's programs are the skills and abilities to set and achieve all your goals, increase your sales, acquire more prospects and customers, dramatically increase time efficiency and have a lot more fun on the job.
visit www.blitzcall.com
Related Forum Posts Reality in Television
- [quote="SueB":2xhla35c]I've been watching Cashmere Mafia but not Lipstick Jungle.
What I like about CM is that these incredibly powerful and success business women are imperfect and older. Kudos to Hollywood for hiring 3 lead actresses who are actually 39-40 vs 25 playing older. The 4th is early-mid 30's.... I'm not sure how old the actresses were in Sex and the City when it aired...
Imperfect in that they do have challenges balancing the various aspects of their lives. Take Juliet for instance. She's this high-ranking if not head of some large company (I don't really know what she does) yet she let her husband take care of the money! She probably knows the cash flow particulars for her business though. Common error that many women make but that you wouldn't expect a power woman to make.
In this week's episode I thought it was rather interesting and perceptive of the Mia character to realize that her ex-fiancee Jack could only be with her if he was on the same level career-wise. Otherwise his self-esteem took a beating and he left. Her fear being that this is a pattern that would continue. Mind you, her character didn't do anything to support his self esteem when they were competing for the same position.
Just a few thoughts...[/quote:2xhla35c]
Interesting how they are incorporating real life mistakes that many women make and having their characters do the same things. You gave a couple of very good examples. I can't believe the people - male or female - who turn their paychecks over to their spouse or significant other and have no clue where it goes. I have an aunt that did that for 10+ years and then he husband left - with a large chunk of money she didn't know "they" had. Then she got married some years later and did it again. I wonder sometimes what it takes for people to learn a lesson.
Shri
Re: HOw to market a B2B consulting company
- How about providing a white paper on Common security holes (only mention the ones that the prospect can easily and inexpensively fix themselves). Towards the end explain that there are other greater security flaws that exist and that you provide a "Free Security Consultation and Report".
They could use this report to get cheaper quotes but you are getting so much more... you get face time with the company and get to build rapport with them.
I know of a company here in Toronto that does Energy Audits on your home and provide you with a report on ways you can save energy- they also also offer to fix it for you through their suppliers.
they had a story run on them on Earth Day this year and they were bombarded with over 200 calls in one day to have these audits done. The audits are done for free.
You could write up a shocking story on Security and holes that exist within businesses today and submit this story to the newspapers business edition or to a Trade Magazine written for the industry you are trying to serve. Most journalists may pick up this article and feature it or interview you directly.
Also, I would redesign your site to be more Information-based to educate potential prospects (how to solve common security issues) rather than it being all about the company - people are more interested in solving their problem and often aren't searching the internet for a particular company by name unless it is well established. So give them juicy information freely.
note: When I first heard this idea of giving away free information about solving a problem I was hesitant to use it in my web design business. I gave it a try anyways and the amazing part was that even the easy inexpensive things I advised them they could fix in their websites they offered to pay me to do it for them - from there I was able to upsell them on greater improvements. I've since sold this company - but it was fun!
Affiliates vs selling your own material
- [quote:1w85dxq6]I will check into the few mentioned other affilliate programs, anyone have any other suggestions?[/quote:1w85dxq6]
Rather than using an affiliate (other than Google Ad Sense, which works well,at least for me) , why not write pamphlets or How to Books of your own, and sell them on your site. Then, when you get a purchase, *you* get the full purchase price, not just a small percentage, which is what you get as an affiliate...
Re: Hiring introverts vs. extroverts
- [quote="Evan":37xmbjab]It's generally hard to be a good salesperson if you are an introvert.[/quote:37xmbjab]
Evan,
I was thinking about the same right? Then I was put in charge of training sales teams and found out interesting traits among the successful ones.
Often times, the extroverts talk "too much" and kill a sale. They attempt to overcome every objection by giving answers while NOT understanding they are not hearing true objections.
When objections are answered but the buyers aren't proceeding for transaction, they're not telling you the real objection.
When that happens, there is a psychological shift occurs that the more you appear needy to sell as a salesperon, the less attractive your sales team becomes because people like to be facilitated instead of being sold.
So the hybrid of both characteristics will serve best in sales.
The tone of your voice, posture, attitude, all work well... and you want to look confident, mature, calm and not attached to the end result of the transaction.
It's like saying.... Mr. Prospect, I certainly would love to welcome you as a customer, but even if you don't proceed, it wouldn't be my loss... but saying this through your tone of voice, look on your face and everything else instead of in words.
And some extroverts ones have hard time expressing these messages through unspoken communications, seeking approval for their answers to customers objections by speaking too much.
Interesting isn't it?
Warmest Regards,
Takuya
Re: Discover 5 Traps of Internet Marketing that Derail Business
- [quote="Donna":gj06obvi]
I started working as a full time freelancer a couple of years ago and I have noticed that so many people think there is instant money to be made online.
Donna[/quote:gj06obvi]
This is true. Many years ago when I first started my SF webzine, my only ad partner at the time was Amazon.com. I confidently expected to get dozens of orders a day, and be a millionaire within a year without ever having to do lift a finger - after my initial articles had been published to the web.
Of course it didnt' turn out like that at all, and if I'd been dependent on that zine to make a living wage, I'd've had to quit right then and there. Even when I started with Google Ad Sense I was also expecting to make money quite quickly... and it took that three or four years to get to a decent level.
(And, as I keep pointing out, had I started with my Sports Zine first, all this might have been so different, as the topic of sports is probably 300% more popular than science fiction...)
On the other hand, by persevering, I got a lot of experience in my chosen field, and was ready to do some good stuff once it occurred to me to go on the Sports kick....
Share this article with your friends. Fund someone's dream.
Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva.
Over $50,000 raised and counting - Please keep sharing!Learn more.
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.