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How Marketing Can Support Sales
Written by: John BrennanArticle Overview: When you put on your marketing hat, you have a lot to take care of. You have competitive positioning, brand strategy, distribution channels, messaging, pricing, corporate identity and a million details that go along with them. However, one way marketing can make a substantial difference is in supporting sales. You can improve the effectiveness of your marketing efforts, and win the hearts of sales people by following these simple strategies.
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How Marketing Can Support Sales
1. Make sure that salespeople understand the world in which the target customer lives. They have to be conversant in the issues and able to ask informed questions.
2. Provide clear positioning points (no more than five) that are backed up with all of the detailed information necessary to defend each point. Field deliverables should be white papers, customer case studies, analyst reports and article reprints -- not canned slide presentations. Sales training sessions should focus on reinforcing the basic positioning, updating the details behind each point and practicing role-plays.
3. Keep salespeople current on competitive moves and how to position against them. Weekly updates are best to keep the content fresh and the field knowledge levels high.
4. Stay current by conducting joint calls with the sales force. Are the positioning points strong enough? What are the most common objections? What new trends or technology developments may change the entire landscape? Nothing beats being across the table from a customer.
Put marketing to work for sales and you win both ways. Your marketing will be efficient and effective, and your sales will get a boost to the next level!
Article Tags: brand strategy, competitive positioning, distribution channels, marketing efforts
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About the Author: John Brennan RSS for John's articles - Visit John's website John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. Click here to visit John's website Campaigns to Customers Webinar Plan Internet Marketing Campaigns Measure Customer Loyalty |
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