|
|
Like this article? PLEASE +1 it! |
|
Stimulate Sales with Persistence
Written by: John BrennanArticle Overview: Most people think about being persistent as something used by over-aggressive sales people but that's simply not the case. You can persist without being a pest. Most salespeople (80%) quit on the first “No” and another 5% quit on number two. Remember the old saying, “Winners never quit and quitters never win”. Persistence is no more important than in a down market .
![]() |
Free Download - Adapting to Technology and the Internet By John Brennan |
Stimulate Sales with Persistence
From your prospect’s viewpoint, if you press for an order after they say ‘No’ because you need to sell something today, you’re pushy! On the other hand, if you press for a commitment when they say ‘No’ when they really need your solution, you're persistent. Are you pressing for your prospect’s benefit or for your benefit?
The most successful salespeople are not always the smartest or the most charismatic. They are usually the most persistent. As Muhammed Ali, the World Champion boxer said, “Success is 90 percent perspiration, and 10% inspiration”. Persist in handling objections, in following up with clients and prospects and in pursuing goals. Practice persistence.
My brother, Shane is a writer. Every year for seven years he made the long trip from Australia to the USA, trying to break into Hollywood. Six times he heard “No”. On the seventh he heard “Yes” and today he is the Executive Producer of the TV show, NCIS.
You can persist by asking questions. Ask non-threatening questions that draw out your prospect’s concerns. Try to understand why your prospect is hesitating. Demonstrate empathy by acknowledging these concerns. Offer information to reassure your prospect. Provide additional evidence and proof that your solution is the correct one for your prospect. Demonstrate your value added. Give your prospect more reasons to say “Yes” than “No.”
More often than not, the only thing standing between you and your goals is your willingness to persist.
When you are cold calling, and you get your prospect’s voice mail, always leave a message. always leave a message. Voice mail is like free advertising. Leave your sales message by all means but don't expect a call back unless they know you. In fact don't even ask for one. Tell your prospect that you are sorry that you missed them and that you'll call again later.
Try this script;
“Hello Ms. Prospect. My name is Jason Winner from ABC corp.
The reason for my call is to offer you the opportunity to evaluate for yourself whether or not our XYZ product could be of any benefit and value to you.
I’m sorry I missed you this morning but I’ll try to reach you again later.
In the meantime, have a great day”.
Article Tags: persistence, salespeople
|
About the Author: John Brennan RSS for John's articles - Visit John's website John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. Click here to visit John's website Measure Customer Loyalty Webinar Plan Campaigns to Customers Internet Marketing Campaigns |
Related Forum Posts
Share this article with your friends. Fund someone's dream.
Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
How to Sell to the Price Driven Customer
Good News Travels Fast
ROSI Return on SUNK Investment
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.



