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Telemarketing: When to Use it.

Written by: John Brennan

Article Overview: Telemarketing can be a powerful tool to generate and nurture leads, process orders, keep data current and improve the efficiency of all your sales and marketing activities.

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Telemarketing: When to Use it.



How can you effectively use B2B telemarketing to drive your sales efforts and marketing campaigns? Here are a few examples:

Cold-call targeted prospect lists to qualify leads for your sales team:

Follow up with webinar attendees or prospects who downloaded a white paper; qualify and transition to sales team when ready

Respond to incoming inquiries to qualify prospects before they are passed to a salesperson

Call prospect companies to find decision- maker before handing off to sales team

Nurture existing leads

Keep in touch with prospects who are early in the sales process and aren't ready to be transitioned to a salesperson

Sell your product/ service:

Call existing customers to notify them of a special offer Process incoming orders

Keep your marketing database up-to-date

Call a percentage of an older file before a mail campaign to estimate the delivery rate and determine whether more updating is needed

Call prospects with missing data to allow better targeting for future campaigns

Call targeted accounts to keep phone numbers, addresses and contact names current

Conduct market research

Conduct surveys among prospects and/or current customers

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About the Author: John Brennan
RSS for John's articles - Visit John's website

John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses.

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Related Forum Posts
We need a call center or individual to perform B2B / B2C ope We need a call center or individual to perform B2B / B2C ope - We need a call center or individual to perform B2B / B2C operations. Telemarketing and Closing for the following services, VOIP and international calls, We related project, CRM and tele communication hardware and softwares. Only experience centers need apply! Contact –admin@eshreya.com


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