John Brennan Subscribe to John's articles (Visit John's Website) John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/F X011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. John Brennan is a Platinum author on EvanCarmichael.com

John Brennan's Complete List Of Sales Articles Name Email Author's Free Downloads Webinar Plan Internet Marketing Campaigns Measure Customer Loyalty Campaigns to Customers More John Brennan Adapt your style to win over the customer Seven Steps to a Successful Performance Review Learning the ABCs of Successful Closing The Power of Ambition What to Do When You Lose a Bid Tips and Techniques to Improve Sales What Customers Really Want from Sales People Telemarketing When to Use it Documenting your sales process helps you grow revenue Prevent your customer from seeing your product as a commodity