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Winning Business from Client Requests for Proposals (RFP)s.
Written by: John BrennanArticle Overview: Government agencies usually issue RFPs for significant projects, and increasingly, so do public and private companies. The deadlines put pressure on your organization which surfaces issues and challenges that can be counter productive if not effectively managed. Here are some that frequently occur, with some tips to manage them.
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Winning Business from Client Requests for Proposals (RFP)s.
Issue
You win only a small proportion of the bids and proposals that you submit
Tips
Don't bid on everything. With thoughtful analysis and a clear "bid/no bid" decision you can reduce costs by not bidding when you're unlikely to win
If you don't have a prior relationship with the client be careful. What appears in the RFP is never the full story
Issue
You bid on everything, but you seldom win
Tips
You will win more business by ignoring poor opportunities. The more opportunities you pursue, the less time you will have to focus on each of them
Your chances of winning are very low if you find out about the RFP after it's been released. You should build a relationship with potential clients long before they release an RFP
Collect business intelligence about your potential clients, and also about your competitors. But you must be clear about what kind of information you need
Issue
Your proposals look bad, they dont win, and they take forever to put together
Tips
Your proposal must be client-centered. It should be more about their solution than your offering.
Use graphics effectively by making sure each one has an action caption that tells the reader what they're looking at, and why.
Create a repository of 'boilerplate' materials like success stories, staff resumes and persuasive statistics, and put time and effort into keeping them up to date between RFPs
Issue
You cant get everyone to focus on the same message
Tips
Develop the Executive Summary early, so that you can use it internally to keep everyone on message.
Make sure every idea your team brings to the table supports the theme for the section.
Your message should take into account what your competitors are likely to claim, and what your client is likely to think of them, and of you.
Article Tags: client requests, government agencies, proposals, requests for proposals, rfps
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About the Author: John Brennan RSS for John's articles - Visit John's website John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. Click here to visit John's website Measure Customer Loyalty Webinar Plan Internet Marketing Campaigns Campaigns to Customers |
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