|
|
Like this article? PLEASE +1 it! |  |
|
Competence Is In The Eye Of The Beholder
| Guest post by: Laura Posey |
Article Overview: You’ve heard the old phrase, beauty is the eye of the beholder. Yesterday I got a reminder that competence, and other business success factors, are also determined by the customer. I got a great referral from my friend, Rick. I’ve known him for years and I think the world of the work he does. We share clients fairly frequently so I wasn’t surprised to get a call from one of his clients, asking to work with me.
 |
Free Download - Is Your Job Title Holding You Back? By Laura Posey |
Competence Is In The Eye Of The Beholder
You’ve heard the old phrase, beauty is the eye of the beholder.
Yesterday I got a reminder that competence, and other business success
factors, are also determined by the customer.
I got a great referral from my friend, Rick. I’ve known him for
years and I think the world of the work he does. We share clients
fairly frequently so I wasn’t surprised to get a call from one of his
clients, asking to work with me.
Jill, the client, and I spent about an hour on the phone talking
about the work we were going to do and getting to know each other. Then
she dropped the bomb.
She said she wasn’t yet sure she was going to hire Rick because she had heard from someone else that he was hard to work with.
What, I asked, was the reason for that assessment?
It turns out that Jill’s friend had been in a meeting once where
Rick asked a lot of thoughtful questions and slowed the group decision
making down. Since this friend wanted the meeting to go quickly, he
thought Rick was hard to work with.
As I pointed out to Jill, what Rick did was exactly the sort of this
she was going to hire him to do and this example actually demonstrated
Rick’s competence. It was only through the friend’s eyes that it was
difficult.
All’s well that end’s well, and Jill ended up hiring Rick. I know
she’ll be pleased with his work and she’ll accomplish the goals she set
for herself.
It does make you wonder, though, if you have lost a sale in the last
few weeks, was it because someone else got the ear of your prospect and
filled it with doubt? If so, how could you have insulated your prospect
against it?
Art is what we call...
Great Leadership Is Admitting What You Do Not Know and Thus Avoid Becoming A Victim
What Kind of Sales Manager Are You?
Perspective is Everything
Are you clueless, unsure, confident or awesome?
Article Tags: marketing, motivation, sales, sales tips, small business
|
About the Author: Laura Posey RSS for Laura's articles - Visit Laura's website Click here to visit Laura's website   What I Bought WIth $81000000 What Is Your Word Is It Okay To Aim Low Does Passion Have A Price Blackjack or Roulette |
Related Forum Posts
Share this article with your friends. Fund someone's dream.
Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
by: Jim Clemmer, Leadership Training and Consulting
4 Building Blocks of an Effective Talent Management System
Simon Fuller Quotes
Lesson #3: “Tell ‘em quick and tell ‘em often”
Searching for the Stars: How Yang and Filo Took Their Business to New Heights
Salesperson Wimp-Out: I Need Help 
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
How To Be Happy at Work? Acknowledge Yourself
Fear Factors in Small Business: Sales & Marketing
Ten Reasons to take Notes during Sales Meetings
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.