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Business Friendships
Written by: Trent LeyshanArticle Overview: A Business Friendship is another term I use for a customer. A Business Friendship is no dissimilar to a social or personal friendship, the same rules apply, such as; commonality and camaraderie, adding value, listening and understanding, trust and integrity and let's not forget good old fashioned manners.
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Free Download - Find fear before it finds you By Trent Leyshan |
Business Friendships
A Business Friendship is another termI use for a customer. A Business Friendship is no dissimilar to a social or personal friendship, the same rules apply, such as; commonality and camaraderie, adding value, listening and understanding, trust and integrity and let's not forget good old fashioned manners.
In a business friendship the monetary exchange for a product or service is merely a formality as part of the relationship development process, but it's not the basis of the relationship. The relationship is rooted in solid foundations that transcend merely a 'buying or selling'.
This type of customer connection supersedes a price comparison transactional based relationship. Business Friendships promote loyalty and loyalty promotes a healthy, profitable and sustainable business.
Article Tags: camaraderie, commonality, customer connection, formality, friendships, integrity, loyalty, manners, monetary exchange, nbsp, personal friendship, price comparison, relationship business, relationship development, solid foundations, sustainable business
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About the Author: Trent Leyshan RSS for Trent's articles - Visit Trent's website Trent Leyshan is founder, CEO of BOOM! A leading international sales training company that specialises in the development of inspirational sales cultures, leaders and salespeople. Early in his career Trent was head tradeshow spruiker and sales manager for Australia's most flamboyant TV salesman, Big Kev. He has since driven two of his own companies from lounge room operations into market leaders. And led sales teams in leading new media and advertising agencies. Trent is a sought after expert and facilitator on sales performance and strategy. He is the Author of sales book, The Naked Salesman: How to walk the talk and sell your way to success! BOOM! develops sales training strategies and delivers inspiring learning experiences for some of the world's most successful and demanding sales driven organisations. Empowering them with modern skills and tools to effectively engage with customers and build stronger and more valuable relationships.
Click here to visit Trent's website Yelling is exhausting Are you in a BS Business HOW TO BE A TRUSTED ADVISOR As clear as mud How to deal with problematic salespeople |
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