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The Close

Guest post by: Todd Willard

Article Overview: Just a quick look at a few different closing techniques with regards to sales.

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The Close

I am often asked, what is the most effective "closing technique" that can be used when closing an opportunity.

While there are many closing techniques that have been taught over the years, we have had a tendency as sales trainers, sales managers and executives of trying to "hide" the closing question by utilizing various "techniques" on how to close.

Many techniques that have been shared are effective when closing, but I would recommend a straight-forward question that I refer to as a "direct closing" question such as: "Would you like to buy it?"

However, in the event you have a buyer that is sitting on the fence in terms of making a decision, then the "Ben Franklin" closing technique can be effective. With this closing technique, you will list the advantages of doing business with your firm vs. the advantages of doing business with the competitor - in hopes of demonstrating for the buyer how many more advantages you have on your side of the ledger. This is designed to get them off of the fence and hopefully make a decision in favor of your organization.

Keep your closing question simple and direct in most instances and you will find it to be the most effective way to close.

WILLARD'S WISDOM

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Home > Sales > Todd Willard > The Close >
Article Tags: executive sales, sales, sales meetings, sales training

About the Author: Todd Willard
RSS for Todd's articles - Visit Todd's website

exceltrain, inc. is a sales training and business consulting firm specializing in executive level sales training along with executive coaching and business consulting services.

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Facebook and Beacon - What Do You Think Facebook and Beacon - What Do You Think - This landed in my inbox. Any thoughts???? Personally, I think they really overstepped the bounds of maintaining personal privacy with this one. Facebook Signals Changes With Beacon David A. Utter | Staff Writer The ringing outcry against Facebook Beacon, which posted people's online purchases to their friends' News Feeds, led to Facebook altering the program. Facebook founder Mark Zuckerberg's aggressive move into referral advertising through the Beacon technology ran into a brick wall of user discontent. After days of complaints that spread throughout the media world, Facebook has changed their Beacon policies. "Users now have more control over the stories that get published to their Mini-Feed and potentially to their friends' News Feeds," the company said. Other details of the changes have been published in the Beacon FAQ available to Facebook members: "If you are logged in to Facebook and visit a Beacon Affiliate, an action you take (like writing a review or purchasing an item), may trigger that website to want to publish a story to Facebook. Before that happens, a notification will display in the lower right corner of your screen. If you click "No Thanks"...no stories or information will be published anywhere on Facebook. If you click "Close" or ignore the story, the story will be sent to Facebook, but not yet published." The previous version of Beacon would go ahead and publish details of a purchase or other conversion activity on a participating website directly to the Facebook user's Mini-Feed, which would then appear on the News Feeds of friends tracking that Mini-Feed. Some people complained that the notification appearing on a Beacon partner site of the pending publication did not appear. Facebook said people were leaving pages before the notification dialogue could be fully displayed, and they have changed the process to confirm the full notification has been shown to the person. Chris


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