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Creating A Powerful Sales Plan
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| Guest post by: Dave Kahle |
Article Overview: One of the ways to ensure that you make good decisions about your selling time is to create a comprehensive sales plan. What’s a sales plan? A written, thoughtful set of decisions about the most effective things you can do. A sales plan should be the result of some good thinking, wherein you analyze and prioritize a number of different aspects of your job.
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Creating A Powerful Sales Plan
Field sales people have a unique
aspect to their jobs – they have the ability to decide what to do every moment
of every day. The need to make this
decision – where to go, who to see, who to call, what to do – distinguishes the
sales profession from most others.
I’ve often thought that the quality of this decision,
more than any other single thing, dictates the quality of the sales person’s
results. Consistently make effective
decisions, and your results will improve.
Make thoughtless, habitual or reactive decisions, and your results will
be sub-par.
One of the ways to ensure that you make good
decisions about your selling time is to create a comprehensive sales plan.
What’s a sales plan?
A written, thoughtful set of decisions about the most effective things
you can do. A sales plan should be the
result of some good thinking, wherein you analyze and prioritize a number of
different aspects of your job.
A good sales plan addresses different time durations
and different aspects of your job.
Annual
planning retreat
Every sales person should discipline himself/herself
to an annual planning retreat. Set a day
or two aside, every year, to engage in some serious planning. Turn off the phone, shut down the email, and
immerse yourself into deep thought about the coming year. Begin by specifying a series of annual sales
goals. What, specifically, do you want
to accomplish this year in your job? I
recommend no more than five specific sales goals. Typically, one of these goals describes the
total volume of sales dollars you want to create; another may describe the
number of new customers you want to acquire; yet another may relate to the
number of high potential customers with whom you want to increase your
business. Regardless of what your goals
are, an annual, written, specific set of goals is the beginning of a sales
plan.
Next, give some thought, and express that thought on
paper, as to your basic strategy to accomplish those goals. If you are going to acquire 20 new customers,
for example, exactly what are you going to do in order to accomplish that
annual goal?
Classify all your accounts by their potential. Rank them in order, identify the highest
potential, and then plan to spend more time with the highest potential.
Re-organize your filing system; throw out the
obsolete hard copies and delete the unnecessary electronic files.
To do this well, you will need to devote a full day
or two. This annual exercise is the
first part of a good sales plan.
Monthly
plan
Next, you should develop a more detailed plan every
month. Produce a one or two page
document which contains your specific commitments to the most effective
actions. Once again, you are required to
analyze and prioritize your efforts in regards to a number of issues.
First, your monthly objectives: What do you want to accomplish relative to the
annual goals that you set? If you said
you wanted to sell $2,000,000 worth of your goods this year, how much do you
have to sell this month? Each of your
annual goals should have a monthly component.
Next, you should address your prospects and customers. In order of priority, in which prospects and
customers should you invest your time?
That priority often takes the form of a methodical and objective ranking
into categories – typically A, B, and C – based on potential. The sales plan then describes your plan for
coverage of the A’s and B’s.
You should address the CTM opportunities, regardless
of where they occur. CTM stands for Closest to the Money. Analyze and prioritize your efforts related
to those opportunities within your territory that are closest to the
money. What are you going to do to bring
each of them to fruition? Specify each,
the dollar amount of the opportunity, and what your actions should be.
Your company may have certain key product or product
lines that it wants to emphasize. If so,
you’ll need to analyze and prioritize your efforts in regards to those product
lines. What will you do this month to
increase sales of those product lines? What
specific actions will you take, in which specific accounts?
Finally, what will you do this month
to improve yourself? What classes or
seminars will you attend? What books
will you read? To which CDs will you
listen?
Note that all of this addresses not
every action you will take, but rather the most effective actions. You can note these things on a page or two.
Don’t think that you can keep all
this in your head, and skip the discipline of writing it down. Writing each specific action and strategy
down, whether it’s on a yellow pad or a computer document, forces precise
thinking. The written word also commits
you to a degree much deeper than if you keep the idea locked in your head.
After you have completed this
monthly sales plan, it’s time to schedule your time. Lay out a plan for each day for the next 30
days. Where will you plan to be, and who
will you plan to see? Reflect first your
priorities from your monthly plan. Then fill
in the non-priority calls.
You and I both know that your days will rarely go
according to plan. However, without a
plan, you will have totally given up the ability to control and manage your
time. By having a plan you have
something to fall back on, something to refer to, some benchmark by which to
measure the constant and urgent demands on your time.
So, there is an annual component to your sales plan,
as well as a monthly discipline. But you
are not finished yet.
Weekly
plans
You need to reorganize and recommit to your monthly
time and territory plan each week.
Adjust your plan based on what actually happened the previous week. For example, if you didn’t get to see an A
account that you had planned on seeing, can you see them this week
instead? Make your adjustments each
week. Each week, at the end of the week,
spend some time planning and preparing for the upcoming week.
Daily
plans
Finally, you need to plan each sales call. What do you want to accomplish in each
call? What do you need to prepare in order
to accomplish it? Again, you’ll be more
focused and more committed if you write down a specific outcome that you would
like to achieve in each sales call. Keep
in mind that sales is a process, consisting of a series of steps that the buyer
and seller take to come to a good decision.
Your planned outcomes should be narrow and specific. Something like: “Acquire the information I need in order to
structure a proposal,” instead of “Sell this account.”
The creation of a sales plan, as you can see, is not a
simple, one time event. Rather it is a
discipline that involves a commitment of time and thoughtfulness at specific
intervals in the year.
It is also not just an administrative requirement,
but a powerful tool that enables a professional sales person to consistently
make good decisions about the most important question he/she faces: Where to go and what to do?
Article Tags: comprehensive sales plan, creating a sales plan, sales plan
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About the Author: Dave Kahle RSS for Dave's articles - Visit Dave's website Dave Kahle is one of the world's leading sales educators. He's written nine books, presented in 47 states and seven countries, and has helped enrich tens of thousands of sales people and transform hundreds of sales organizations. Sign up for his free weekly Ezine, and visit his blog. For a limited time, receive $547 of free bonuses with the purchase of his latest book, How to Sell Anything to Anyone Anytime.
Click here to visit Dave's website Sales Best Practices Maintain a good filing system with all the useful information readily available Sales Best Practices Systematically pursues Creating A Powerful Sales Plan Popcorn and Other Marketing Mistakes In a Changing Economy What can we learn from the best sales people |
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