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7 Steps to effective Problem Solving: By Mike Le Put

Written by: Mike Le Put

Article Overview: Inside every Customer and Company problem there is an opportunity waiting to be found. The skill is to find the problems, create the solutions and maximise the opportunities for: Your Company Your Staff Your Customers and Yourself

7 Steps to effective Problem Solving: By Mike Le Put

Inside every Customer and Company problem there is an opportunity waiting to be found.
The skill is to find the problems, create the solutions and maximise the opportunities for:

Your Company
Your Staff
Your Customers
and Yourself

During this one day programme you will cover
The 7 Steps to effective Problem Solving:

Define The Problem
You may be told that "the problem is we need more sales people".
The question is 'have you been given the real problem or have you been given a decision to solve the real problem of low sales?' Could the real problem be that the existing sales people aren't selling enough?
During this one day workshop you learn ten ways to redefine a problem.

Gather the Information
You may be told ALL the quotes are late going out.
Is this fact or opinion?
During this Master Class you will learn how to gather the correct information

Define the Cause
Problems are like icebergs - we often only see what's on the surface.
This programme will enable you to get to the root cause.

Create Options
The best way to get a good solution is to :
Have lots of Solutions to Choose from.

Selection Criteria
During this programme you will be given the tools to test your ideas against a decision criteria.

Make the Decision
We will help you decide What to do. How to do it. Who will do it.
And when it will be completed.

Progress/Monitor
The next step is to progress, monitor and evaluate.
At the end of this one day course you will have clearly defined barriers to success in your organisation. You will:
Discover the root cause
Explore solutions
and develop an action plan.

Whatever your role within the Company, your job is to find solutions.

Who will benefit by attending?

ALL those who want to Solve Customer and Company Problems, Make Decisions and Be Successful.
For course dates conatct
www.mlptraining.co.uk e-mail mlp@mlptraining.co.uk tel 01635 552151

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Related Forum Posts
What? - Problem fixed. Never mind!
Re: Win Prizes - The Triple Crown Contest! - Welcome Mike!
Re: [JOINT VENTURE] Want FREE Staff? Want to Scale Up Massively? - Hi, Emailed. Mike.
Re: New Kid in Town - Welcome to the forum. It's great to have you here Mike!
Re: New Kid in Town - Hi Mike, Welcome, it's good to have you here and I look foward to seeing you around the topics and sharing experiences, regards, Mal.


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