Tweet

How To Make An Appointment

Written by: Jenny Cartwright

Article Overview: There is a specific art to making an appointment. Many salespeople do this badly because they have never been trained how to do it and they end up talking themselves out of the arrangement. You can read how to do this effectively in the article below.

How To Make An Appointment

HOW TO MAKE AN APPOINTMENT

The most important thing to remember when making appointments is that you are selling the appointment, not your product or services.

Therefore, you do not want to be talking too much. You can expand on what you have to offer when you get to the appointment.

1. What you need is your opening statement (something you know about them or a referral).

2. Your “interest–grabbing” sentence , something that offers the customer a major benefit to them. Details of how to create this can be found in the E-Book “Top Telesales Techniques That Work! Go to

3. Request the appointment ensuring you give a choice of times so the prospect cannot say “yes” or “no”, e.g. “I’d love to get together with you so we can establish how ______ can work for you. When would be a good time for you next week, Monday or Tuesday?”
Sometimes, you do have to qualify the person to find out whether your product or service would even be of use to the prospect. You would ask no more than three questions after the “interest–grabbing” sentence, repeat back what they said to indicate that you were listening and then go for the “close”.

There are times when people, who already have a current supplier of your type of product or service, will accept an appointment if you say; “Mr Jones, I would like to drop by for six or seven minutes so you know who I am and what we can do for you. I realize that you might not need our services right now but, at least, you will be well informed to make decisions in the future. When would be a good day next week for you, Monday or Tuesday?” People generally do not like having their time consumed so, six or seven minutes is not threatening and you are taking away the fear of being sold as you have acknowledged the fact that they may not need you right now.

Jenny Cartwright –Telemarketing Award Winner and Telesales Trainer/Speaker/Author
Sales and Telesales Solutions

Tel. 612 9427 3479
Fax. 612 9418 9069


E-Book – “How to Make A Fortune Selling on the Phone"- a proven step by step formula to increase sales, appointments and leads by 30% – 100% - guaranteed!

Related Articles
  How to Secure an Appointment that Sticks
  Appointment Setter Empowerment
  Time Management Tip - Make an Appointment with Yourself
  Scheduling
  Just Five Minutes...A Bunch Of Hooey

Article Tags:



Related Forum Posts
Re: Quote of the Day - "The only people witho - Thanks for sharing this Evan, there are some very powerful quotes in there, I particularly like this one:- You are now at a crossroads. This is your opportunity to make the most important decision you will ever make. Forget your past. Who are you now? Who have you decided you really are now? Don't think about who you have been. Who are you now? Who have you decided to become? Make this decision consciously. Make it carefully. Make it powerfully. regards, Mal.
List of a few legitimate online business - Well My main methods to make money so far are adsense,affiliate marketing and freelancing and I think these are some more sites that can help me to make some more money.Your reviews are welcome: ::linkworth dot com>This site is awesome and offer lots of ways to make money. ::mturk dot com>complete simple mini task and get paid ::microworkers dot com>complete simple mini task and get paid ::shorttask dot com>complete simple mini task and get paid ::istockphoto dot com>sell stock photos ::eHow dot com>Make money writing ::Bukisa>Make money writing ::Associate Content>Make money writing ::Triond>Make money writing ::fiverr dot com>$5 freelancing job ::cpalead dot com>make money by completing offer ::peerfly>make money by completing offer
Re: 10 Tips to Start an Online Business - [quote="Anya101":1y6il6zm] 5. Make it very easy for people to order your products. The easier the order process, the more orders you will get. Make sure your payment pages are secured. If you accept payment online, it is [/quote:1y6il6zm] *This* is very good advice. I went to a site a couple of weeks ago to order a DVD, an independent movie, and instead of having Paypal, I had to jump through hoops to sign up for their payment system. It would have taken me more minutes than I cared to spend, so I just didn't bother!
Re: May Traffic Drop Off from Google's Update - I feel that the best way to make your website click is to target both SEO and other marketing channels. In case it is not possible for website owners or webmasters to invest into other marketing channels, then they must make sure that they are following guidelines laid down by search engines. Whenever there is an update in algorithm, it is only done to filter out artificial websites from the search results. However , it is observed that on several occasions innocent people fall victim to the update in algorithm. If you have an article website and your member copy pasted article from some other website, there is very little you can do to avoid duplicate penalty. The latest tips to avoid your rankings going into roller coaster ride is to make sure :- a) That your website is having genuine and unique content b) Make sure you do not use any automated SEO tools. c) Make sure that your back linking pattern is not a pre-defined targeting same set of keywords again and again. d) Add useful content to your website every single week or fortnight ( if possible) e) Abstain from artificial keyword density f) Abstain from empty pages on your website or doorway pages with empty or duplicate content. g) Make sure you to not have HTML errors in your coding ( If your H1 tag is left open, then it can trigger SPAM ALERT on Google.)
Re: How do I upload my picture? - Make sure your picture is 3-5 year old because that's what everyone does in forums.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Stress: What Causes It and How To Deal With It

Building a Business From 30,000 Feet

How To Be Happy at Work? Acknowledge Yourself

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.