How To Make An Appointment
How To Make An Appointment
The most important thing to remember when making appointments is that you are selling the appointment, not your product or services.
Therefore, you do not want to be talking too much. You can expand on what you have to offer when you get to the appointment.
1. What you need is your opening statement (something you know about them or a referral).
2. Your “interest–grabbing” sentence , something that offers the customer a major benefit to them. Details of how to create this can be found in the E-Book “Top Telesales Techniques That Work! Go to
3. Request the appointment ensuring you give a choice of times so the prospect cannot say “yes” or “no”, e.g. “I’d love to get together with you so we can establish how ______ can work for you. When would be a good time for you next week, Monday or Tuesday?”
Sometimes, you do have to qualify the person to find out whether your product or service would even be of use to the prospect. You would ask no more than three questions after the “interest–grabbing” sentence, repeat back what they said to indicate that you were listening and then go for the “close”.
There are times when people, who already have a current supplier of your type of product or service, will accept an appointment if you say; “Mr Jones, I would like to drop by for six or seven minutes so you know who I am and what we can do for you. I realize that you might not need our services right now but, at least, you will be well informed to make decisions in the future. When would be a good day next week for you, Monday or Tuesday?” People generally do not like having their time consumed so, six or seven minutes is not threatening and you are taking away the fear of being sold as you have acknowledged the fact that they may not need you right now.
Jenny Cartwright –Telemarketing Award Winner and Telesales Trainer/Speaker/Author
Sales and Telesales Solutions
Tel. 612 9427 3479
Fax. 612 9418 9069
E-Book – “How to Make A Fortune Selling on the Phone"- a proven step by step formula to increase sales, appointments and leads by 30% – 100% - guaranteed!
How To Make An Appointment - To learn more about this author, visit Jenny Cartwright's Website.
Like this article? Share it with your friends
HOW TO MAKE AN APPOINTMENT
The most important thing to remember when making appointments is that you are selling the appointment, not your product or services.
Therefore, you do not want to be talking too much. You can expand on what you have to offer when you get to the appointment.
1. What you need is your opening statement (something you know about them or a referral).
2. Your “interest–grabbing” sentence , something that offers the customer a major benefit to them. Details of how to create this can be found in the E-Book “Top Telesales Techniques That Work! Go to
3. Request the appointment ensuring you give a choice of times so the prospect cannot say “yes” or “no”, e.g. “I’d love to get together with you so we can establish how ______ can work for you. When would be a good time for you next week, Monday or Tuesday?”
Sometimes, you do have to qualify the person to find out whether your product or service would even be of use to the prospect. You would ask no more than three questions after the “interest–grabbing” sentence, repeat back what they said to indicate that you were listening and then go for the “close”.
There are times when people, who already have a current supplier of your type of product or service, will accept an appointment if you say; “Mr Jones, I would like to drop by for six or seven minutes so you know who I am and what we can do for you. I realize that you might not need our services right now but, at least, you will be well informed to make decisions in the future. When would be a good day next week for you, Monday or Tuesday?” People generally do not like having their time consumed so, six or seven minutes is not threatening and you are taking away the fear of being sold as you have acknowledged the fact that they may not need you right now.
Jenny Cartwright –Telemarketing Award Winner and Telesales Trainer/Speaker/Author
Sales and Telesales Solutions
Tel. 612 9427 3479
Fax. 612 9418 9069
E-Book – “How to Make A Fortune Selling on the Phone"- a proven step by step formula to increase sales, appointments and leads by 30% – 100% - guaranteed!
How To Make An Appointment - To learn more about this author, visit Jenny Cartwright's Website.
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i am a manager of an electrical wholesaler in the uk GREAT tips so simple yet so clever i am gonna put them into practice first thing monday
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Very relevant and well presented information.
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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