Jenny Cartwright Articles

Guest post by: Jenny Cartwright
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How to Handle the Budget Objection

One of the major objections people get when they are prospecting by phone is that the prospect has no more budget to buy what you are suggesting. You must be prepared with an answer as this is going to come up over and over again. Here are a few suggestions.

How to Get Prospects To Use You Instead of Their Existing Supplier

One of the most common objections salespeople get is that their prospect is already using someone else thank you. As this objection comes up over and over again, it needs to be handled. Here's how.

The Art of Questioning on a Cold Call

Questioning in the sales process is so powerful when the technique is applied correctly. After you have grabbed the customer's interest with an opening statement, you need to ask questions to find out what the customer really wants. It is almost as if you have to do this in order to earn the right to talk to them about your product or service afterwards.

How To Recruit Great Telemarketers

Entrepreneurs often start their business trying to do everything themselves. Very quickly, they discover they have no time to look after their customers properly and no time to do the selling themselves. They are too busy working on the business which is what they need to be doing. The first step is to hire someone to do the sales and customer service for you. A good idea is to hire a salesperson who is willing to get on the phone and promote your business.

How To Make An Appointment

There is a specific art to making an appointment. Many salespeople do this badly because they have never been trained how to do it and they end up talking themselves out of the arrangement. You can read how to do this effectively in the article below.

How To Find Prospects To Call

Even though you are busy it is important to keep filling the pipeline with potential customers/prospects. So who are you going to call and how do you find these people? The answers are to be found in the article below.

How To Ask For Referrals

Using referrals is the quickest way to grow your business. It gives you credibility, a way to open the door to new customers so you never have to make a true cold call again. The question is do you know how to get referrals? Here are some ideas in this article.

Creative Uses of Telemarketing for Entrepreneurs

The Telephone is the most powerful business tool you have. The question is whether you are using it to its maximum potential? It is a quick, easy and economical way to get results. Other than cold calling to increase your customer base, here are a few other ways you might consider using the telephone.

How to Train a Telemarketer

If you don't train your telemarketers, they could end up losing you money instead of making you money. As Australia's leading telesales trainer, I recommend you put my recommendations in this article into practice as soon as you hire a new telemarketer.

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About the Author: Jenny Cartwright

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"Jenny Cartwright is a speaker, trainer and author specialising in sales and telesales She was Sales and Marketing Manager for the Telford Hotel Chain for 6 years and International Sales Manager for Centralian Holidays for 3 years before going into the area of telemarketing. For 8 years she did telemarketing herself , promoting the major speaking events for Anthony Robbins, Tom Hopkins, Jim Rohn, Denis Waitley and many others. Having achieved outstanding results, she is now regarded as Australia's Telemarketing Guru. For the last 10 years she has been doing training and coaching inhouse for companies, running monthly public seminars, speaking and creating training resources through her company - Sales and Telesales Solutions."Subscribe for Jenny's Free monthly telesales tips at http://www.telesalestraining.com.au. You can purchase her E-Book "Top Telesales Techniques that work!" (at http://www.telesalestraining.com.au/ebook.html (contains more than 150 techniques to increase your business by phone)
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