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David Newby Articles
| Guest post by: David Newby |
Building Relationship Capital - Sustainable Sales Success - Click To Read Article
The most recent global recession has reminded businesses all over the world of some simple truths: - Customers have more choice than ever. - Customers will not continue to work with people they do not trust. - Customers can not be easily won back when they are lost (if at all). And yet, many sales organizations are still hiring people with the wrong skillset, and even worse, the wrong mindset! So, what factors are the most important in winning and retaining new business in the 21st Century?
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About the Author: David Newby RSS for David's articles - Visit David's website "My clients and their customers enjoy the sales process, and look forward to repeating it. Many of my clients don't even think of themselves as sales people". Owner of Cabot Business Training, David Newby, shows business people how to maximise "RELATIONSHIP CAPITAL", the most valuable asset a business can have in the 21st Century. Through training and coaching he instils the very specialised skillset and mindset needed to succeed in any organization that relies on the sustained loyalty and support of its customers and its key employees. Click here to visit David's website   Building Relationship Capital Sustainable Sales Success |
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