360 Degree Appraisals
360 Degree Appraisals
360 Degree Appraisals - To learn more about this author, visit David Acheson's Website.
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A traditional appraisal is held every 6 months or yearly by the management who appraised the staff on performance and established areas of training needs and or development. Quite often the staff would appraise themselves first and then discuss how they saw their performance against how their manager saw it. Usually we are more critical of ourselves than others and so found the self appraisals to be marked lower than that of the management. To demonstrate a 360 degree appraisal i.e. if you have a Sales Structure such as 18 sales people, 3 Sales Managers, 1 x Sales Director and a Managing Director. The sales managers will appraise their sales staff and their sales staff will appraise them. The best way to do this is to have a standard form with standard question that everyone answers, then the feedback from the sales managers to the sales staff is done by the sales manager but the feedback from the sales staff to the manager is done by an independent employee, maybe from the HR department, and it is better to give the upward feedback anonymously as you will find staff will be more honest if they feel it is being give anonymously. For the Sales Staff appraisals many companies are asking assistance from the sales staffs customers to do the upward appraisal, the results of which can be very valuable. Then in the scenario above the Sales Director Appraises his sales managers but also then has to appraise the MD. As this is a one to one relationship it obviously cannot be anonymous. This can cause issues if the MD does not take constructive criticism or the Sales Director is playing company politics and so does not do an honest appraisal. In this case you may be better doing a traditional appraisal. It is seen by the staff to be very negative if the board or directors want a 360 degree appraisal but do not want to be appraised themselves.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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David BarrDavid Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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