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A Time To Reflect
Written by: Sue BarrettArticle Overview: I don't know about you, but I often find myself reflecting on a whole range of things in my life including my professional sales career and wondering at all the things I have learned over the years. Conscious reflecting on sales has now become almost a daily occurrence for me, especially, since I have been writing this sales blog. There are so many aspects to selling that the more I look into selling the more I find to reflect upon. So it was with some amusement that I found myself reflecting on reflecting itself and how valuable it is to our continued development and overall healthy functioning in this ever-changing world.
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A Time To Reflect
I don't know about you, but I often find myself reflecting on a whole range of things in my life including my professional sales career and wondering at all the things I have learned over the years.
Conscious reflecting on sales has now become almost a daily occurrence for me, especially, since I have been writing this sales blog. There are so many aspects to selling that the more I look into selling the more I find to reflect upon. So it was with some amusement that I found myself reflecting on reflecting itself and how valuable it is to our continued development and overall healthy functioning in this ever-changing world.
Sadly, I have noticed that not too many sales people proactively and independently take the time to reflect on their own performance, the needs and requirements of their customer, business and markets, or their own personal goals. They often need prompting to do so.
How do I know this? Well in every training session I have ever conducted in sales, the feedback I receive from almost every participant is along the lines of:
"This is the first sales training program I have ever done that actually looks at me and how I function in a Sales role."
Or
"I never looked at myself this way before - now I can see where I can make improvements in my skills and behaviours."
Or
"Now I understand why I am good at sales"
In this busy world, too many of us do not take the time to self-reflect. Yet self-reflection can be one of the best things you can do for yourself personally and professionally.
In fact research reveals that self-reflection and self-appraisal are the top key attributes demonstrated on a regular basis by top performing sales people. Is it any wonder then why they are top of their field?
So I thought it might be worth reflecting on Self-reflection.
Self-Reflection involves both skills and an attitude of acceptance
Reflection is "thinking about a thing, particularly with a notion of meditation upon a previous experience or event and its significance" (Penguin Dictionary of Psychology)
In the context of Competency enhancement and self-development, Self Reflection relates to what a person thinks about the feedback received, whether it be direct feedback or your observations of others' reactions to your actions and the outcomes you achieve.
Reflecting on Self involves:
- Making realistic self-appraisals
- Being willing and able to see those aspects of yourself you are less happy with, i.e. your shadow self
- Being motivated to grow, learn and willing to change
- Creating opportunities to receive feedback - It is hard to give feedback at the best of times. We can enhance the likelihood of others' giving us feedback by giving them invitations to do so
Skills...
Self Awareness - the condition of being aware of, or conscious of oneself - in the sense of having a relatively objective but open and accepting appraisal of one's true personal nature.
Self-Appraisal - the process of providing an appraisal of oneself
Adopt an attitude of...
Acceptance - seeing yourself as you really are, even if what you see feels unpleasant, being receptive to any aspect of yourself without trying to avoid it or deny.
Non-judging - taking an objective and impartial approach. Being aware of your judgments of yourself and others and then taking a step back to watch, listen and understand.
I encourage you to take time in your day to reflect on yourself, your goals, your plans, your career and your life. Here are some questions to get you started:
- How has your market place changed?
- How have you needed to adapt and change to stay sales fit?
- What feedback are you receiving from various sources that is giving you further insights into your effectiveness as a sales person or human being?
- Am I aware of all the skills and qualities I possess that allow me to sell, communicate and build relationships effectively?
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Article Tags: attitude, attributes, continued development, customer business, improvements, occurrence, participant, personal goals, proactively, professional sales, sales career, sales training program, self appraisal, self reflection, training session
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About the Author: Sue Barrett RSS for Sue's articles - Visit Sue's website 'Selling is everybody's business and everybody lives by selling something' so says Sue Barrett, sales expert, writer, business speaker and adviser, facilitator, sales coach, training provider and entrepreneur. Sue founded Barrett in 1995 to positively transform the culture, capability and continuous learning of leaders, teams and businesses by developing sales driven organisations that are equipped for the 21st Century. Since inception, Barrett has worked with hundreds of Australian companies challenging thinking to create compelling reasons and continuous learning pathways for people and organisations to develop their skills, knowledge and mindsets to create the shifts they want and ensure they are well informed and equipped for the sales journey ahead. Sue is one of the leading voices commenting on sales today. Sue has a unique way of getting to the heart of the matter - she combines extensive knowledge, research, insight, and practical experience with a deep sense of compassion to bring forth a more enlightened way of thinking and participating in the world. This makes her stand out from the usual crowd of existing business commentators. Her ability to distill complex ideas and relate them to life's everyday challenges and opportunities has audience members and readers leaving with a stronger understanding of "self" and how they can begin to achieve excellence through purposeful action. Presenting and writing on a wide range of topics about the world of 21st Century selling Sue's presentations and articles include sales philosophy and culture, sales leadership and coaching, sales training, selling skills, resilience, neuroscience in selling and more. Sue's articles are some of the most widely read in Australia and she is gaining a following overseas as well. Besides publishing on Barrett Sales Blog site, Sue has been the lead sales writer for www.smartcompany.com.au since 2007, and is also regularly published on other highly regarded publications such as Australian Anthill Magazine, Niche Magazine, Marketing Mag, Business Chicks, and Business Deals. Click here to visit Sue's website Burntout tired had enough How we can learn Master Sales lessons The Hard Sell What are the benefits of a CRM system in your business The cost of poor sales selection |
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