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How to run a Sales Meeting
Written by: Sue BarrettArticle Overview: Have you ever sat through a pointless meeting and calculated how much of the company's money was being wasted on individuals sitting around a table completely zoned out?
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How to run a Sales Meeting
Have you ever sat through a pointless meeting and calculated how much of the company's money was being wasted on individuals sitting around a table completely zoned out?
Sales meetings in particular are an important tool for helping you to keep your team's performance on track. Effective sales meetings don't just happen, and improving your meetings isn't just a case of ordering drinks and a plate of muffins. Successful meetings require a range of skills, a disciplined approach and an effective leader.
Here are some handy tips on how to prepare for and conduct effective sales meetings so that you and your team get the most out of them.
How often should sales meetings be run?
The regularity of when you run sales meetings may vary depending on your specific work environment, the geographic spread of your sales team and the nature of the work that you do. However, generally speaking in most sales environments, it is important to have a weekly and a monthly sales meeting as a minimum. This certainly provides a strong foundation and can be supported effectively by individual and regular sales coaching of both a formal and informal nature.
In addition, your meetings may vary depending on when they run.
The weekly meeting - focus on:
- Go through previous week's results.
- Share in successes of previous week.
- What do we want to achieve this week?
- Key actions required before next meeting.
- Go through previous month's results.
- Share in successes of previous month.
- What sales results do we want to achieve?
- How do we go about achieving them?
- Changes, improvements and innovations.
- Sharing of knowledge and information (individual presentations; could include product, process, market, customer info).
- Review current sales objectives, confirm if still relevant and adjust if appropriate.
- Re-link focus to overall sales goals, strategies and performance targets.
- Key actions required before next meeting.
Gathering team results and reconfirm or redefine sales targets. Notify people of the meeting with plenty of notice. Often it is best to organise a standard day and time when you meet. This creates consistency and sets expectations.
Running the sales meeting
- Always start and finish on time. Reward people who are on time by starting the meeting as scheduled. When you wait for latecomers you penalise those who have arrived on time - and you inadvertently reward those who come late.
- Stick to the agenda. A meeting is held for a purpose, so keep its main objectives and desired outcomes clearly in mind at all times. Be prepared with handouts, questionnaires, overheads etc. Distribute the agenda several days before the meeting. The agenda is considered a commitment of what will be covered, by whom and for how long. Most salespeople complain that meetings have no agenda and it goes nowhere far too slowly.
- Announce the successes. Take a few minutes to congratulate and thank the people who are contributing, meeting goals and closing deals. Get them to tell their successful sales stories to the group so people can learn from their experiences. Make sure you share this around from meeting to meeting. A person who may be struggling can still have some successes, so encourage them by having them share their successes too. What you pay attention to will grow - catch them doing something right!
- Make it fun (while still being professional). If you are not creative on the fun-making side of things, assign fun to one or two of your sales team who are. Take advantage of the creativity of your people. This will cause some anticipation throughout the meeting.
- Get staff involved. Have a Timekeeper, a Notetaker, a Whiteboard writer and a Presenter.
- Good meetings have leadership; bad meetings do not. The success of a meeting will depend largely on your ability as chairperson to get things done efficiently and to reach group decisions in minimum time. Reflect on the questions below in relation to how your role as chairperson affects the outcomes of your sales meetings.
Check your meeting format:
- Is the style of your meeting a good match for the personality of your team or is it just a match for your own personality?
- Have you spent time reflecting on the type of rapport or atmosphere you want to create in your meetings?Do you tend to conduct meetings in the fashion you do simply out of habit?
Remember everbody lives by selling something.
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Article Tags: current sales, customer info, drinks, effective leader, effective sales, environments, handy tips, improvements, informal nature, innovations, li li, money, muffins, regularity, sales meetings, sales objectives, strong foundation, successes, ul, work environment
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About the Author: Sue Barrett RSS for Sue's articles - Visit Sue's website 'Selling is everybody's business and everybody lives by selling something' so says Sue Barrett, sales expert, writer, business speaker and adviser, facilitator, sales coach, training provider and entrepreneur. Sue founded Barrett in 1995 to positively transform the culture, capability and continuous learning of leaders, teams and businesses by developing sales driven organisations that are equipped for the 21st Century. Since inception, Barrett has worked with hundreds of Australian companies challenging thinking to create compelling reasons and continuous learning pathways for people and organisations to develop their skills, knowledge and mindsets to create the shifts they want and ensure they are well informed and equipped for the sales journey ahead. Sue is one of the leading voices commenting on sales today. Sue has a unique way of getting to the heart of the matter - she combines extensive knowledge, research, insight, and practical experience with a deep sense of compassion to bring forth a more enlightened way of thinking and participating in the world. This makes her stand out from the usual crowd of existing business commentators. Her ability to distill complex ideas and relate them to life's everyday challenges and opportunities has audience members and readers leaving with a stronger understanding of "self" and how they can begin to achieve excellence through purposeful action. Presenting and writing on a wide range of topics about the world of 21st Century selling Sue's presentations and articles include sales philosophy and culture, sales leadership and coaching, sales training, selling skills, resilience, neuroscience in selling and more. Sue's articles are some of the most widely read in Australia and she is gaining a following overseas as well. Besides publishing on Barrett Sales Blog site, Sue has been the lead sales writer for www.smartcompany.com.au since 2007, and is also regularly published on other highly regarded publications such as Australian Anthill Magazine, Niche Magazine, Marketing Mag, Business Chicks, and Business Deals. Click here to visit Sue's website Persistence and the Honourable Retreat Trustbased relationships Contact vs Connection What is good selling Is internal competition eating away at your sales results |
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