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Missed & Lost Sales Opportunities
Written by: Sue BarrettArticle Overview: Not enough new business coming? Sales drying up? Not making a satisfactory impact when in front of prospective clients?
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Missed & Lost Sales Opportunities
Not enough new business coming? Sales drying up? Not making a satisfactory impact when in front of prospective clients?
If this is happening to you, consider your sales effectiveness and your sales efforts from these two angles:
Missed sales opportunities: Put simply, missed sales opportunities are all about a lack of prospecting activity. If there is little or no prospecting for new business in new and/or existing accounts you will not get sales. You cannot lose sales if you're not there to get them in the first place.
Remedy: Develop a prospecting plan and get out and see and/or speak to more people in your target market on a regular and consistent basis. Prospecting requires sales people to establish contact with people who might buy your products or services. Whether it's phone prospecting, face-to-face prospecting or group prospecting, inbound or outbound, nothing gets sold until salespeople get in front of and/or talk to potential buyers. Prospecting is... The identification of new business opportunities in new or existing accounts!
Lost sales opportunities: You can only lose a sale when you are engaged in a sales conversation with a prospective viable client. (A viable client is someone who has the willingness and ability to buy from you, the authority to make a decision and a genuine need for your product or service offering).
If the client is viable and you lose a sale, it is most likely due to your lack of capacity to convert a sales opportunity into a sale - and sales revenue. This is usually due to poor selling skills and techniques such as having no logical sales process to follow, poor questioning skills, inability to relate to and empathise with your customer's situation, making poor recommendations, etc.
Remedy: Get trained in a proper evidenced-based sales process that teaches you how to sell well. More than 90% of sales people follow no logical process when selling. They fly by the seat of their pants. Sales people need clear sales communication models, questioning skills, a process to match client needs with their products and make effective recommendations, and skills to secure client commitment and close a sale.
Remember everybody lives by selling something.
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Article Tags: angles, consistent basis, genuine need, li li, new business opportunities, prospective clients, questioning skills, sales effectiveness, sales efforts, sales opportunities, sales opportunity, salespeople, target market, willingness
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About the Author: Sue Barrett RSS for Sue's articles - Visit Sue's website 'Selling is everybody's business and everybody lives by selling something' so says Sue Barrett, sales expert, writer, business speaker and adviser, facilitator, sales coach, training provider and entrepreneur. Sue founded Barrett in 1995 to positively transform the culture, capability and continuous learning of leaders, teams and businesses by developing sales driven organisations that are equipped for the 21st Century. Since inception, Barrett has worked with hundreds of Australian companies challenging thinking to create compelling reasons and continuous learning pathways for people and organisations to develop their skills, knowledge and mindsets to create the shifts they want and ensure they are well informed and equipped for the sales journey ahead. Sue is one of the leading voices commenting on sales today. Sue has a unique way of getting to the heart of the matter - she combines extensive knowledge, research, insight, and practical experience with a deep sense of compassion to bring forth a more enlightened way of thinking and participating in the world. This makes her stand out from the usual crowd of existing business commentators. Her ability to distill complex ideas and relate them to life's everyday challenges and opportunities has audience members and readers leaving with a stronger understanding of "self" and how they can begin to achieve excellence through purposeful action. Presenting and writing on a wide range of topics about the world of 21st Century selling Sue's presentations and articles include sales philosophy and culture, sales leadership and coaching, sales training, selling skills, resilience, neuroscience in selling and more. Sue's articles are some of the most widely read in Australia and she is gaining a following overseas as well. Besides publishing on Barrett Sales Blog site, Sue has been the lead sales writer for www.smartcompany.com.au since 2007, and is also regularly published on other highly regarded publications such as Australian Anthill Magazine, Niche Magazine, Marketing Mag, Business Chicks, and Business Deals. Click here to visit Sue's website Making the most of Up Selling Cross Selling We want more than a script Dont take your frustrations out on your customers Why Sales Coaching Really Matters Where is your inner six year old when you need them |
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