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Do you speak the universal language of business?

Written by: Todd Youngblood

Article Overview: Communication is one of the obvious cornerstones of a successful sales career. You need to speak the language of the country where you're doing business. You need to know and understand each industry's specific lingo. You need to have a solid grip on the unique dialect of executives with different functional responsibilities. You need to be particularly fluent in the one language common to every decision-making executive.

Free Download - “The future is here. It’s just not evenly distributed yet.” By Todd Youngblood

Do you speak the universal language of business?

Of course it's important to speak Japanese in Japan, French in France and English in the U.S. Of course it's important to speak manufacturing to manufacturers, distribution to distributors and construction to builders. Of course it's important to use Engineering terminology with the Engineers, HR terminology with the Human Resources folks, and IT terminology with the computer crowd.

But wouldn't it be a lot easier for all of us if everybody just spoke the same language? Well, realistically, that will never happen, however...

...there is, in fact, a universal language of business. It's called "Finance." Think of it this way: Regardless of the customer's country of origin, SIC code, or job, every single one of them is in the money-making business!

Think about having value propositions along the lines of the following for every one of your proposals: "Investment in an ABC can give you a 79% ROI with a net present value of $140,000. You could pay for it in cash and break even in just over 2 years, or with the right financing, generate positive cash flow immediately." (Who cares what an ABC is? I want one!)

A short newsletter like this one can't cover all the detail you need, but it can get surprisingly close. Here are the key terms and concepts:

Net Cash Flow - For any given year the amount you end up with after paying all the bills and collecting all the benefits (Could be + or -)
Cumulative Cash Flow - The sum of all the cash flows for all the years included in your analysis
Payback Period - The number of months it takes to recoup the initial investment
Net Present Value - A calculation that enables an apples-to-apples comparison of the value of cash today vs. the interest-adjusted value of cash for different times in the future
Internal Rate of Return - The most common calculation for Return on Investment or ROI

Do you have a spreadsheet installed on your PC? Can you read? (the spreadsheet "Help" files that is...) If the answer to both of these questions is, "Yes," you have everything required to achieve basic financial fluency in an hour or two.

Or is learning the universal language of business just too much trouble?

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Article Tags: abc, apples to apples, apples to apples comparison, country of origin, crowd, different times, human resources, initial investment, internal rate of return, language of business, li li, payback period, positive cash flow, present value, proposals, rate of return, single one, ul, universal language, value propositions

About the Author: Todd Youngblood
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Todd Youngblood is passionate about sales productivity. His 30+ year career in Executive Management, Sales, Marketing and Consulting has focused on selling more, better, cheaper and faster. He began his career in 1976 as a Marketing Representative with the IBM Corporation and for fifteen years progressed through a wide variety of field and staff assignments. He then founded and operated an Information Technology Outsourcing firm providing Software Development and Maintenance Services. In 1994, he joined an electronic commerce firm serving the insurance and healthcare industries, as Vice President of Sales & Marketing. He established The YPS Group, Inc. in 1999 based on his years of experience in Sales Process Engineering ï¿½ that is, combining creativity and discipline in the design, implementation and use of work processes for highly effective sales teams. Todd has worked extensively with firms in the Distribution, Manufacturing, Insurance, Services, and Telecommunications industries. He is the author of two sales management books, The Dolphin And The Cow and Think About Itï¿½ He is married, has two daughters, enjoys cycling, is a second degree black belt in Choi Kwang Do and serves on the board of the Cobb Symphony Orchestra.

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