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Sales Development isn't rocket science, it's neuroscience!

Guest post by: Debbie Robinson

Article Overview: Customers buy when they are understood. So the successful salesperson shows customers that he or she understands them by giving them what they expect and more. Neuroscience ‘Brain Mapping’ helps people to identify the customer’s need and establish rapport with then more effectively.

Free Download - Who are the most mentally tough and resilient in the face of work and life stress? By Debbie Robinson
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Sales Development isn't rocket science, it's neuroscience!

Neuroscience ‘Brain Mapping’ is a unique way of identifying people’s behaviour preferences based on brain activity. Unlike traditional psychometric instruments, it approaches human behaviour from the perspective of neuroscience rather than psychological theory. This exciting tool takes advantage of some of the most up-to-date neuroscience discoveries to provide users with a series of ‘maps’ which are representations of how their brain prefers to work.

Neuroscience, which has seen most of its major discoveries made in the last 10-15 years, has proved that the brain is remarkably elastic in terms of its capacity for change. The process focuses, not only on the brain’s functional architecture, but also on how the neural networks interact with brain chemicals such as glutamate, dopamine, noradrenaline, serotonin, testosterone and estrogen to create behaviour. Modern neuroscience rests on the assumption that our thoughts, feelings, perceptions, and behaviours emerge from electrical and chemical communication between brain cells. It is these very same neuroscientific discoveries that have facilitated the development of the profiling method.

Rather that the theoretical concepts of traditional tests, the method measures the things that people like doing and the behavioural characteristics related to those things. Research shows that people whose interests match their occupations and activities find greater satisfaction, are more productive, and have higher levels of motivation. These results can increase the individuals work performance and enhance the chances of career success. Indeed, a Harvard Business Review study has also concluded that 80% of staff turnover can be attributed to mistakes made during the employee selection and recruitment process.

To facilitate understanding colours are used to illustrate the behaviour preferences. Although the model is a metaphor for brain functioning the maps represent the dynamic interaction that takes place within the brain and is based on the principle that no one part of the brain does solely one thing and no one part of the brain acts alone. All our thoughts, emotions and actions are the results of many parts of the brain acting together.

The reports generated show not only people’s natural or instinctive behaviour preference, but also the extent and the way in which they modify or adapt their preference on occasions to respond to what they see as the demands of specific situations , for example their job.

They also indicate where individuals may be overdoing or not making full use of their preferences. This insight also helps them to understand more about their true potential, as well as what may be hindering them from achieving even higher performance.

The remarkable complexity of the brain has shown that human beings cannot credibly be divided up into a fixed number of types or groups of people who are unable to act outside their preferences. This system does not ‘label’ people or fit them into boxes, nor does it have ‘scores’, or right or wrong answers. Instead it provides users with a powerful graphical explanation for why they approach situations and individuals in different ways.

Many personality and individual assessment tests are based on bi-polar scales (either/or) types of questions. In other words they identify people as either one thing or another. Our method differs in how data is gathered and reveals balances and imbalances instead of ‘typecasting’ that comes with bi-polar methods.

Because the system is based on perception, it is obvious that if perceptions change, behaviour will change too. The dynamic interaction between perception of self and the environment explains why an individual may behave differently from one situation to another.

If you wish to gain insight into your own behavioural preferences and understand those of your customer’s, neuroscience is the key to improved performance

The world’s most comprehensive neuroscience based behaviour mapping system can be used for:

Sales Enhancement, Team Building, Organisational Culture Mapping, Effective Recruitment, Emotional Intelligence, Effective Coaching, Leadership Skills, Managing Conflict. 360 Feedback etc

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Home > Sales > Debbie Robinson > Sales Development isnt rocket science its neuroscience >
Article Tags: assessment, attitude, behaviour, brain, brain mapping, emotional intelligence, emotions, left brain, Neuroscience, performance, right, thinking
Referred by: http://www.dcjaconsultancy.com

About the Author: Debbie Robinson
RSS for Debbie's articles - Visit Debbie's website

I built up and sold my successful business and have genuine hands-on experience of running a business and the challenges that entails. I have been responsible for creating and implementing winning business strategies and the development of high performance sales cultures. My direct and holistic approach to business enables me to get to the core of the issue and to provide rational and realistic solutions. I am an excellent communicator and not afraid to challenge the status quo.

I have total empathy with owners and managers that are frustrated with lack luster performance and work closely with managers and sales professionals to refine strategy, engagement tactics and process, as well as develop sales skills, attitudes and behaviors needed for business success and growth.



Click here to visit Debbie's website
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