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Sales Development isn't rocket science, it's neuroscience!
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| Guest post by: Debbie Robinson |
Article Overview: Customers buy when they are understood. So the successful salesperson shows customers that he or she understands them by giving them what they expect and more. Neuroscience ‘Brain Mapping’ helps people to identify the customer’s need and establish rapport with then more effectively.
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Free Download - Who are the most mentally tough and resilient in the face of work and life stress? By Debbie Robinson |
Sales Development isn't rocket science, it's neuroscience!
Neuroscience ‘Brain Mapping’ is a unique way of identifying people’s
behaviour preferences based on brain activity. Unlike traditional
psychometric instruments, it approaches human
behaviour from the perspective of neuroscience rather than psychological
theory. This exciting tool takes advantage of some of the most
up-to-date neuroscience discoveries to provide users with a series of
‘maps’ which are representations of how their brain prefers to work.
Neuroscience, which has seen most of its major discoveries made in
the last 10-15 years, has proved that the brain is remarkably elastic in
terms of its capacity for change. The process focuses, not only on the
brain’s functional architecture, but also on how the neural networks
interact with brain chemicals such as glutamate, dopamine,
noradrenaline, serotonin, testosterone and estrogen to create behaviour.
Modern neuroscience rests on the assumption that our thoughts,
feelings, perceptions, and behaviours emerge from electrical and
chemical communication between brain cells. It is these very same
neuroscientific discoveries that have facilitated the development of the
profiling method.
Rather that the theoretical concepts of traditional tests, the method
measures the things that people like doing and the behavioural
characteristics related to those things. Research shows that people
whose interests match their occupations and activities find greater
satisfaction, are more productive, and have higher levels of motivation.
These results can increase the individuals work performance and enhance
the chances of career success. Indeed, a Harvard Business Review study
has also concluded that 80% of staff turnover can be attributed to
mistakes made during the employee selection and recruitment process.
To facilitate understanding colours are used to illustrate the behaviour preferences.
Although the model is a metaphor for brain functioning the maps
represent the dynamic interaction that takes place within the brain and
is based on the principle that no one part of the brain does solely one
thing and no one part of the brain acts alone. All our thoughts,
emotions and actions are the results of many parts of the brain acting
together.
The reports generated show not only people’s natural or instinctive
behaviour preference, but also the extent and the way in which they
modify or adapt their preference on occasions to respond to what they
see as the demands of specific situations , for example their job.
They also indicate where individuals may be overdoing or not making
full use of their preferences. This insight also helps them to
understand more about their true potential, as well as what may be
hindering them from achieving even higher performance.
The remarkable complexity of the brain has shown that human beings
cannot credibly be divided up into a fixed number of types or groups of
people who are unable to act outside their preferences. This system does
not ‘label’ people or fit them into boxes, nor does it have ‘scores’,
or right or wrong answers. Instead it provides users with a powerful
graphical explanation for why they approach situations and individuals
in different ways.
Many personality and individual assessment tests are based on
bi-polar scales (either/or) types of questions. In other words they
identify people as either one thing or another. Our method differs in
how data is gathered and reveals balances and imbalances instead of
‘typecasting’ that comes with bi-polar methods.
Because the system is based on perception, it is obvious that if
perceptions change, behaviour will change too. The dynamic interaction
between perception of self and the environment explains why an
individual may behave differently from one situation to another.
If you wish to gain insight into your own behavioural preferences and
understand those of your customer’s, neuroscience is the key to
improved performance
The world’s most comprehensive neuroscience based behaviour mapping system can be used for:
Sales Enhancement, Team Building, Organisational Culture Mapping,
Effective Recruitment, Emotional Intelligence, Effective Coaching,
Leadership Skills, Managing Conflict. 360 Feedback etc
Article Tags: assessment, attitude, behaviour, brain, brain mapping, emotional intelligence, emotions, left brain, Neuroscience, performance, right, thinking
Referred by: http://www.dcjaconsultancy.com
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About the Author: Debbie Robinson RSS for Debbie's articles - Visit Debbie's website I built up and sold my successful business and have genuine hands-on experience of running a business and the challenges that entails. I have been responsible for creating and implementing winning business strategies and the development of high performance sales cultures. My direct and holistic approach to business enables me to get to the core of the issue and to provide rational and realistic solutions. I am an excellent communicator and not afraid to challenge the status quo. I have total empathy with owners and managers that are frustrated with lack luster performance and work closely with managers and sales professionals to refine strategy, engagement tactics and process, as well as develop sales skills, attitudes and behaviors needed for business success and growth. Click here to visit Debbie's website Stressed out about sales forecasting Sales Development isnt rocket science its neuroscience Are good sales people born or made Who are the most mentally tough and resilient in the face of work and life stress Neuroscience and Gender Differences |
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