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Sales Tips for Commercial Salespeople and Sales Managers - How to Win Sales by Being Positively Predictable

Guest post by: Michael Schell

Article Overview: This article is about creating a positive predictable experience for your prospects and customers. The salespeople who create a positively predictable experience for decision-makers earn both sales and referrals by taking the risk out of the buy-sell equation. Here's how.

Sales Tips for Commercial Salespeople and Sales Managers - How to Win Sales by Being Positively Predictable

Sales Tips for Commercial Salespeople and Sales Managers - How to Influence Prospects and Earn Sales by Behaving In A Positively Predictable Manner

This article is about creating a positive predictable experience for your prospects and customers.

Your expertise as a salesperson is not based on your product/industry knowledge alone. Decision makers also factor in your behavior as you interact with them throughout the sales process. Your goal is to behave in a positively predictable manner, meaning you always:

· Honor your promises in a measurable way by assigning a due date to any request

· Send a meeting agenda via email in advance of a meeting

· Are on time for appointments

· Conduct all necessary research before a sales meeting

· Send an email after a meeting to summarize key points and action items

· Edit written correspondence for brevity and clarity

· Leave voicemails that are direct and to the point

· Make it clear you place the customer’s interests ahead of your own

I’m sure you can think of a few items to add to the list, but you get the idea. The salespeople who create a positively predictable experience for decision-makers earn both sales and referrals by taking the risk out of the buy-sell equation.

Since decision-makers are overloaded with choices when looking for suppliers, recommendations become increasingly important. Think about the last time you Googled a potential local supplier and there were dozens of choices. Wouldn’t you feel your risk would be lowered if you could use the same company a respected friend or colleague used?

But if your colleague refers you to a salesperson and you have a dismal experience with them, it makes your colleague look bad. You sure wouldn’t be thanking them for the great tip and you might come to doubt their good judgment. By being positively consistent in your sales behavior, you increase the odds of earning referrals because you can be recommended with confidence.

That’s the power of predictability in sales.

Isn’t it great to get a call from someone who says they got your name from one of your customers? It’s the ultimate business compliment and the best way to grow your business.

And you can take that one to the bank.

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Article Tags: b2b sales, predictable experience, sales career, sales jobs, sales managers, sales reps, sales skills, sales training, salespeople



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