A Comprehensive Approach to Sales Skill Training
A Comprehensive Approach to Sales Skill Training
The tools are workable; and
The training methods are effective.
What should you be looking for when seeking sales skill training?
Do the tools being offered, when implemented, produce high-volume, profitable closes?
Do the methods allow for the customers’ expectations to be met and exceeded?
Does the sales skill training being offered not only have the goods, but also have an instructional technique which manages to effectively convey the goods to the trainees?
Sales skill training that concentrates only on or primarily upon “Closing” should be highly suspect, as at best it will instruct on how to close the sale, but at what cost? Profitability? Customer satisfaction? Loss of repeat business and referrals? Sales skill training which effectively and thoroughly covers the full spectrum of the sales process --- all 5 of the essential steps of a sale, from Prospecting through Follow-up, is far more likely to deliver all of what is needed and wanted.
This sort of comprehensive approach to sales skill training, as found in the all-inclusive sales training manual, HOW TO SELL – Clear and Simple, is far more likely to train a salesperson to keep the sale profitable, by establishing sufficient value of the product or service during the presentation, and to ensure a high over-all customer satisfaction rating, high customer loyalty, and repeat-and-referral business by building a strong customer/prospect relationship at all points throughout the sales process.
In searching out and selecting a method of sales skill training for yourself or your organization, another key element to consider is how experienced and skilled in the technology of effective training methods was the designer of the sales training package?
Is the selling theory presented in a clear, easy to comprehend, and interesting manner?
Are there enough examples and drills to ensure that the theory points actually translate into practical skills?
Are the drills focusing upon the correct training points?
To the degree the system you select aligns to the above criteria, you will be assured of success in your search for effective sales skill training.
(c) 2004, 2005, 2006, Harry Frisch, STI Publishing. All Rights Reserved.
A Comprehensive Approach to Sales Skill Training - To learn more about this author, visit Harry Frisch's Website.
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Sales skill training is only as good as:
The tools are workable; and
The training methods are effective.
What should you be looking for when seeking sales skill training?
Do the tools being offered, when implemented, produce high-volume, profitable closes?
Do the methods allow for the customers’ expectations to be met and exceeded?
Does the sales skill training being offered not only have the goods, but also have an instructional technique which manages to effectively convey the goods to the trainees?
Sales skill training that concentrates only on or primarily upon “Closing” should be highly suspect, as at best it will instruct on how to close the sale, but at what cost? Profitability? Customer satisfaction? Loss of repeat business and referrals? Sales skill training which effectively and thoroughly covers the full spectrum of the sales process --- all 5 of the essential steps of a sale, from Prospecting through Follow-up, is far more likely to deliver all of what is needed and wanted.
This sort of comprehensive approach to sales skill training, as found in the all-inclusive sales training manual, HOW TO SELL – Clear and Simple, is far more likely to train a salesperson to keep the sale profitable, by establishing sufficient value of the product or service during the presentation, and to ensure a high over-all customer satisfaction rating, high customer loyalty, and repeat-and-referral business by building a strong customer/prospect relationship at all points throughout the sales process.
In searching out and selecting a method of sales skill training for yourself or your organization, another key element to consider is how experienced and skilled in the technology of effective training methods was the designer of the sales training package?
Is the selling theory presented in a clear, easy to comprehend, and interesting manner?
Are there enough examples and drills to ensure that the theory points actually translate into practical skills?
Are the drills focusing upon the correct training points?
To the degree the system you select aligns to the above criteria, you will be assured of success in your search for effective sales skill training.
(c) 2004, 2005, 2006, Harry Frisch, STI Publishing. All Rights Reserved.
A Comprehensive Approach to Sales Skill Training - To learn more about this author, visit Harry Frisch's Website.
Like this article? Share it with your friends
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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