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Is It Nagging Or Is It Persistence
Written by: Adrian MillerArticle Overview: There is definitely a fine line between nagging and persistence. Who wasn’t told to stop “nagging” when they were a child? The truth is that children are the very best salespeople. They take the art of persistence, and oftentimes nagging, to impressive levels.
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Is It Nagging Or Is It Persistence
There is definitely a fine line between nagging and
persistence. Who wasn’t told to stop “nagging” when they were a child? The
truth is that children are the very best salespeople. They take the art of
persistence, and oftentimes nagging, to impressive levels.
For salespeople, it is instrumental to understand where that
line is drawn between persistence and nagging. This requires the ability to
recognize when a request or a question is self-serving and doesn’t offer a benefit
for the person being queried. Persistence is a good thing. However, to be
perceived as persistent, yet not a nag requires the mastery of the following
skills.
Respect
Persistent salespeople are very aware of their prospects’
and customers’ time. They respect others’ time constraints and understand that
their priorities most likely don’t include listening to lengthy sales pitches.
Value
When reconnecting with someone in a persistent mode, it’s
absolutely necessary to have something of value for them. Don’t be tempted to
just “follow up” or “check in”. Instead, have information, an invitation, or an
introduction to present to them. You’ll be deemed far less self-serving by
bringing something of value to their table, and they’ll be far more receptive
to your repeated attempts to get them to buy something.
Sensitivity
Knowing when to rein it in is essential. Even though you
can’t lose what you don’t have, you can irritate prospective customers so much
so that they will nix you from all forms of communication. Once again, respect
and consideration are the rule.
The best salespeople are skilled in remaining persistent and
not getting discouraged while never crossing the fine line of being a nag or
nuisance. Being able to do this is one of the most valuable skills that a sales
professional will learn and it requires ongoing practice to refine and master.
Article Tags: attempts, benefit, impressive levels, invitation, nbsp, persistence, priorities, prospective customers, prospects, reconnecting, respect others, rsquo, salespeople, time constraints, truth
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About the Author: Adrian Miller RSS for Adrian's articles - Visit Adrian's website Adrian Miller is President and Founder of Adrian Miller Sales Training http://www.adrianmiller.com), a sales consultancy that she launched in 1989. She is also a professional speaker, trainer and author (The Blatant Truth: 50 Ways to Sales Success and The Blatant Truth: How to Not Screw Up the Customer Service Game). Adrian's byline also appears in many business publications. Adrian specializes in designing and delivering highly customized sales skills training programs that are practical, results-driven and provide real world solutions for real world situations. Adrian's highly enthusiastic and energetic approach has won her raving fans nationwide and her program design is always extremely interactive and engaging. Along with her successful training, Adrian also helps companies nationwide to develop new sales strategies and processes designed to help them increase their revenues and market penetration. Adrian is also the founder of Adrian's Network (http://www.adriansnetwork.com), a fast growing virtual business networking community that combines the best of virtual business building with hands-on human facilitation. Click here to visit Adrian's website The Sales Dance Youve Had Lunch Now What How to Beat a Sales Slump Top 10 Tips For Sales Success Sales Training Is Not An Option Sweat the Small Stuff |
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