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Consultative Selling Solves the Puzzle Your Product Can't

Written by: Paul Johnson

Article Overview: Often the nature of your offer provides prospects with a puzzle they can't solve. This Consultative Selling article shows how your sales approach can make you a star.

Free Download - Leads Prospects and the Huge Gap Between By Paul Johnson
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Consultative Selling Solves the Puzzle Your Product Can't

© 2007 Paul Johnson. All rights reserved.

Consultative Selling is often a good fit for selling environments where the nature of the offering is complex.

Providing prospects with too many product choices can stifle the purchase process. Examples could include expansive store displays of eyeglass frames or athletic shoes to try on, or pages and pages of potential stocks to invest in. Consultative Selling helps the buyer choose the right option (or the right combination of options) to satisfy their singular purchase objective.

In a way it's like picking stars out of the galaxies in the sky. Sometimes selecting a star is simple. For example, if I'm at a sporting event and I'm thirsty for water, finding a "star" is easy. The concession stand will offer me one brand of bottled water in one size at their price. Either I buy it or I don't. A consultive approach will not serve the buyers or sellers at the concession stand.

In contrast, a consultative salesperson will be appreciated by buyers making investment decisions. Investment options are almost as numerous as stars in a galaxy. Selecting the right star, or combination of stars is made difficult by the complexity. Mutual funds have attempted to reduce this complexity by bundling together stocks, or stars, that meet certain criteria. These individual funds are similar to constellations, even though they're not called the Big Dipper or Southern Cross stock funds.

The consultive salesperson uses their familiarity with the galaxy of choices available to recommend selections so the buyer can make a satisfactory purchase decision in a reasonable amount of time. The seller's comprehensive understanding of the choices available and their workable combinations can be invaluable to the prospective purchaser.

If your product represents a simple choice for a single use, a consultive approach is likely to be inappropriate. The more complex available choices become, the better Consultative Selling will serve you and your customer.

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Home > Sales > Paul Johnson > Consultative Selling Solves the Puzzle Your Product Cant
Article Tags: concession stand, Consultative Selling, Consultative Selling, product choices

About the Author: Paul Johnson
RSS for Paul's articles - Visit Paul's website

Paul Johnson is Trouble Breaker #1 at Shortcuts to Results LLC. Paul enables clients to find and use business shortcuts that generate double and triple digit performance improvement. Clients like ADP, AutoNation, Nortel Networks, and Akzo Nobel enjoy more revenues, more productivity, with more simplicity, and more confidence. Contact Paul at 888-320-7719, and visit www.shortcutstoresults.com

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Related Forum Posts
re: game re: game - Hi Kevin - have you heard or seen any intriguing games? With access to the internet, and available answers, maybe it would need to be something that requires deeper research - perhaps something mysterious and educational at the same time. Needs to be Fun too - something colorful, creative and educational. Maybe like a Puzzle, then all pieces are within the forum - then as people find the pieces, the puzzle comes together... and whoever finds the most pieces gets the prize. just a thought...
Re: Kevin's Case Study #10 - When to become an entrepreneur? Re: Kevin's Case Study #10 - When to become an entrepreneur? - When the bug bite you. A lot of successful entrepreneurs started in their teens or at school. Selling sweets to fellow students or lemonade to firends in the neighbourhood.
Re: This is Marketing Warfare! Re: This is Marketing Warfare! - Hey GT, I guess this was from a while back, and it'll test your memory a bit but could you possibly elaborate on Unique Selling Proposition? Can you give us some examples of good USPs?
Blog pinging Blog pinging - Thanks Martin - yes, I do ping and it has been very effective. I'm currently on the first page of Google for Mastermind Group and on the second page for Selling to Small Business.
Re: What Do You Outsource Mostly? Re: What Do You Outsource Mostly? - When building a New Product, I do find it helpful to outsource marketing (articles - blogging - major social network site etc) Otherwise, you may feel bogged down when you should be focused on the overall BIG PICTURE.


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