1. Communications skills. keeping in touch, empathy, rapport building, establish key interests of individual team members, talk the talk and walk the walk .
2. Resource Management. create a smooth link between support staff and sales and a thorough understanding of who's who and who's not within your company, so that when your team needs backup you know who to call.
3. Dealing with internal Politics. networking with key people to maximise opportunities for you and your team and understand all the processes.
4. Motivation skills. supporting team members, leading from the front to gain credibility, customer field visits with sales, thinking positive at all times, organise interesting team jollies and install a great winning attitude amongst your team 5.Administration skills. use performance trackers to monitor your teams and individual results, complete one to ones on time, fully utilize e-mail contact with team to inform on latest news etc, that is key to their role, make life easy for your team whenever possible, remove all the admin from the team that is possible to make their job easier.
Regards, P.J Stevens have fun and keep selling
The 5 Major Skills you need to become a Great Manager - To learn more about this author, visit Paul Butler's Website.
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