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Wise Words for your Customers

Written by: Paul Butler

Article Overview: It's very easy to fall into the trap of using of using the same old words time and time again, your customer may nod off, never let that situation develop, avoid at all times use creative words to keep your customer focused on you.

Wise Words for your Customers

Opinion words find out what the customer thinks. Get inside their head. Remember it’s what’s inside that makes the difference.
Examples of opinion words to introduce into conversation. Reflection. Thoughts. Consider. Concept. Idea. Judgement. Perceive. Contemplate. View.
Effect words help you to get the customer to tell you of the actual gains / benefits your products/services could bring once you have highlighted a need. Examples of effect words, you can introduce into conversation. Payback. Happen. Upshot. Consequences.
Impact. Result. Outcome. End Product. Conclusion.
Keep probing and insert vibrant language to entertain your customer, keep the atmosphere buzzing.
Keep on asking questions until you find out what makes them tick. Regards, Paul

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Article Tags: atmosphere, concept idea, conclusion, consequences, judgement, reflection, upshot



Related Forum Posts
Ad words - And I forgot... you could give Google Ad Words a try. I've used that in the past and was never able to get my click rate below 20 cents, but perhaps you'll have better luck. With Google Ad Words, your ad (which you must make sure you write properly) will send people to your website, so it's a must have.
Re: Two Useful Books To Help You Focus On The CLIENT - Hi David, To add to your thread, I'd like to recommend Jonathan Tisch's "Chocolates On The Pillow Aren't Enough: Reinventing The Customer Experience". Tisch's book includes content on "Welcoming Customers", "The New Art of Customization", "The Challenges of Customer Diversity" and "Offering Something Extra to Your Customers" to name a few.
Re: How To Drive Traffic To Your Site Through Our Forums - Thanks for this post, it has been bothering my mind on how I can generate traffic to my blog site and now you have point me to the right direction. Words cannot express my joy for this post. Thanks.
How to Do Great Marketing with (Amost) No Money - I've given this presentation to CEOs many times. Now i can share it with you. But I cannot because I do not yet have 20 posts. Jeff Ogden, President Find New Customers
Mentors vs. Coaches - martin, that's a good point about Coaches Vs. Wise old owls... would be great to have a "wise old owl" with Coaching abilities... I have noticed a previous mentor of mine was not open to new ways of doing things as she mentioned that the tired and true method that worked for her was the only thing she would support that I do. It worked ofcourse and we got the desired outcome just as planned - so I'm not complaining.


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