Do you have an employee retention strategy that also increases employee motivation?
Free PDF Download|
Is 87% of Your Sales Training Investment Wasted? - By Bob Urichuck
These were the questions posed to Business owners in a workshop at an Annual Conference at Disney's Coronado Springs Resort earlier this year. Thanks to their contributions, this article became possible as an employee retention and employee motivation learning tool for you. Teams were created to brainstorm answers to each of these questions. It wasn't long before everyone started to see a common element in all three areas.
The common element was people and how management relates to employee retention and employee motivation, , no matter what area they worked in.
Everyone agreed that it is the people, and their attitudes that make the difference. Finally, we concluded that it is you, the management team that has to first make the difference in employee retention and employee motivation. Therefore, let's look inside.
You can't have something on the outside if you don't first have it on the inside. In other words you cannot attract good employees if you don't first have the right attitude towards your existing employees, provide a good working atmosphere, tools and growth opportunities.
So take a close look at your employee retention and employee motivation strategies, since they are both under your direct management influence.
Here are some of the team's top answers on employee retention and employee motivation:
Employee Retention Employee motivation
Keep your promises Ongoing staff training
Build employees self-esteem Keep employees informed of status
Good access to management Frequent /consistent rewards and recognition for performance
Training and Cross Training
Staff events / Team building Set goals, review, evaluate, feedback
React on employee suggestions Lead by example
Regular staff meetings, parties Mentoring programs
Everyone is equal to each other Be sensitive to personal issues
When you take a close look at these two areas, you can see a lot of overlap. What you do to increase employee motivation also applies to employee retention and vice versa.
Some of the main areas of employee retention and employee motivation that are commonly overlooked are orientation training, the establishment of team and individual goals, having ongoing reviews and providing constructive feedback. Without these elements the employee is wandering around aimlessly, and doesn't get any feedback on their performance. How can you expect the employee to meet or exceed your expectations if they don't know what they are or how they are doing in relation to your expectations?
In a previous article that I wrote, I pointed out what motivated employees the most and how employee retention and loyalty faired out based on the results of National research study. The three top elements were:
1. Full appreciation of work done
2. Feeling of being in on things
3. Help on personal problems
Full appreciation of work done is recognition. Recognition is positive reinforcement. Positive reinforcement of actions gets those actions repeated. Recognition and praise reinforces our beliefs about ourselves, and helps make us think we are better than we may have thought we were.
Positive reinforcement is what builds our self-esteem. Our self-esteem is the way we see and feel about ourselves either internally, through our own beliefs, or externally through what we accept as the beliefs of others. If we feel good about ourselves and we believe others feel good about us, we perform better than we would when we see the opposite side of the coin.
People perform in a manner that is consistent with how they see themselves conceptually. So, the key is to help people build their self-esteem. This is an important employee retention and employee motivation discipline.
You cannot motivate another person to do anything. We all know we could only accomplish so much on our own and that everyone is a product of their environment. You have the opportunity to create the environment.
You can only provide the means and the atmosphere in which others motivate themselves. You are the leader and you must set the example by demonstrating appropriate behaviors. Take the time to define the appropriate behaviors you want to see in your employees, then start demonstrating them. This is an important employee retention and employee motivation discipline.
By bringing all employees together in a room for a meeting you create a team environment. By including them and sharing information with them, you are giving your employees an opportunity to share your perspective.
With inclusion, you are indirectly empowering them to contribute to the success of your whole operation, because it gives them a chance to see and understand the bigger picture. This in turn leads to them taking initiative and improving things in their own area of responsibility, particularly if they are recognized for it.
By sharing the results of the period with them and asking them what went well and what areas could use some improvement, you are obtaining a wealth of information, and including them in the overall success of your operation.
What do you think will happen when it comes time to implement some of their suggestions? Do you think they will object, or, do you think they might take ownership in implementing them beyond your expectations?
This is an important employee retention and employee motivation discipline.
What about personal problems, do you take the time to listen, to understand, to show you care?
Personal problems often interfere with work performance. Take the time to help your employee with their personal problems. Coach them to look for solutions and they will feel closer to you. In turn, they will perform better because you showed you care.
People don't care how much you know, until they know how much you care. This is an important employee retention and employee motivation discipline.
From this point on you will notice that employees will go out of their way to do a great job, because you took the time to include them, empower them, to thank them and to show them that you care. This is an important employee retention and employee motivation discipline.
The Bottom Line: Actions that get recognized or rewarded get repeated. Are you demonstrating appropriate behaviours in your employee retention and employee motivation strategies?
Related ArticlesStrategic Thinking To Develop A Successful Employee Retention Strategy According To Your Strategic Thinking Business Coach
Building Training Goals into Employee Reviews
The Most Important Sales Leadership Discipline to Motivating Sales Teams
4 Ways To Get Employees Excited About Their Work
What are the important steps to examining employee motivation and reducing employee turnover
Workplace Motivation: 6 Ways to Be a Better Leader (Tip #56)
Relationships: The Key to Organizational Success
Employee Motivation Programs - Top Reasons Incentives Work
Building Employee Self Esteem for Bottom Line Results
Easy Fool Proof Ways to Develop Customer Loyalty and Retention
Engaged Employees Increase Bottom Line Performance
Building an Effective Talent Management System
Employee Recognition Programs
Plain English Guide to Employee Handbooks
Advantages of ISO 14001 and OHSAS 18001 Integrated Management System
Employee Recognition Programs: What’s the Secret? (Tip #33)
You didn’t say I’d be fired!
How To Get And Maintain Employee Motivation
“Strategic Business Tips When Firing Someone From Your Strategic Thinking Business Coach”
If you don’t know what you need, why are you talking about it?
Free PDF Download|
Is 87% of Your Sales Training Investment Wasted? - By Bob Urichuck
About the Author: Bob Urichuck
RSS for Bob's articles - Visit Bob's website
To download your complimentary White Paper "The New Economy of Buyers, Why Traditional and Consultative Selling Methods No Longer Work", visit http://www.BobU.com
Bob Urichuck is an internationally renowned Velocity Selling Specialist.
For the last 15-years he has worked with fortune 500 companies and mid size businesses, To Inspire, Empower and Add Sales Velocity to Their Bottom Line.
Sales Velocity. Your Bottom Line. Our Passion
Click here to visit Bob's website.
More from Bob Urichuck
Competencies to increase the Velocity of your Sales Cycle and to Up Your Bottom Line
A Velocity Selling System that is as Simple As ABC
Want to UP Your Bottom Line Quickly in Todays New Economy of Buyers
Sales Prospecting for Sales Results
Sales Training in Todays Economy
Related Forum PostsDocument Your Processes
A regular employee or a contracted employee?
Re: How do you maximize your time at business/networking events?
Re: Franchise of a popular call center
Share this article. Fund someone's dream.
|Is Your Business Tough Enough to Survive Recession?|
|Features of Kall8 Phone Service|
|Catch Someone Doing Something Right|
|How to Listen like a Detective|
|Lesson #5: The Follow-Through is the Most Important Factor|
By: Evan Carmichael
||Like this page? PLEASE +1 it!|
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.