And, another issue: While we all like the opportunity to work with larger companies, it seems the bigger the customer is the more it behaves as a law unto itself and the longer it can take to pay its outstanding debts - not good if that customer is your customer…
This is a brief and to the point article to help you make sure your own house is in order.
There are 5 simple check points you need to be clear about whenever a new customer comes on board:
1) Who can authorise payment for any products or services you provide
2) What needs to be signed or how they confirm an invoice is due to be paid
3) Where the invoice should be sent – this point is not always as obvious as it seems
4) Whether reference to a purchase order needs to be made
5) Your part of the deal is to ensure that accurate invoices with all necessary information go out on time to the right person at the right place – don’t fail at the last hurdle because “that’s someone else’s job”!
Make it a rule to follow these 5 check points and your company will dramatically reduce the amount of time spent chasing payments.
Let the payments roll in!
Linda
Do Your Customers Pay On Time? 5 Check Points For Upfront Ease Of Payment - To learn more about this author, visit Linda Mattacks's Website.
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Linda Mattacks
(Visit Linda's Website)
"Linda Mattacks is one of those rare
professionals who combine deep
strategy-awareness with a thoroughly
practical approach to business marketing.
What's more, she is as much a hard-nosed
and sales-driven results seeker as she is
an intuitive people person who understands
what makes everyone tick. She has built a
wealth of experience in sales training,
business research, marketing campaign
planning and project management. Linda has
helped organisations of all types and
sizes in the UK and Europe to learn more
about their customers and markets, and
turn that knowledge into revenue. Her
mature and human manner has won her both
business partners' and colleagues'
complete trust, which has opened many new
opportunities for all involved.” - Jaakko
Alanko - MD McCann-Erickson, Business
Division, London, England ... Linda
Mattacks M IDM (the Institute of Direct
Marketing) is a trainer and mentor. She
has developed Selling For Business, a
course that combines the sales, research
and contact marketing skills that enable
individual entrepreneurs and small
businesses to compete successfully with
large organisations. Please visit www.sel
lingforbusiness.com for more details
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