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Grow your business!
Written by: Linda MattacksArticle Overview: Referrals and recommendations are great but most companies find that a more structured approach is needed to plan workloads, cash flow and sustainable growth. Take control and get a plan, a scaleable prospecting routine and an approach that works for you.
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Grow your business!
Many businesses start out with the founders breaking away from a larger company and taking some clients with them. If they’re good at what they do they’ll be able to grow the business to a certain extent in the first few years by word of mouth and recommendation.
However, there are likely to be peaks where everyone is stretched to the absolute limit to meet the demands existing customers. Then there are troughs with the accompanying bursts of prospecting activity, when any business seems attractive (even if it’s not particularly profitable), just to keep some cash flowing in.
Most small businesses go through this stage and find that the seesaw effect doesn’t right itself until someone firmly takes responsibility for long term planning and growth as well as the day-to-day running of the business.
Part of that entails having a scaleable prospecting routine that works for the company.
Every business should be actively seeking new custom unless it’s deliberately winding the company down or is so well known that potential customers regularly approach it. Even those that have so much profitable work via referrals, reputation and word of mouth, both currently and lined up well into the foreseeable future should be looking to expand the workforce to take on more business of a similar calibre if they’re serious about growing the business.
You, like most companies, may need to undertake prospecting activities just to stand still. One reason for this is that there will be times when you lose business through no fault of your own.
Think about it:
· A project you've geared up resources to work on progresses so far then gets indefinitely halted
· A contract that you've had for several years suddenly isn't renewed
· A competitor comes up with a superior or cheaper alternative
· The list is potentially endless
How well placed is your business to weather one or more of these hits? We are all familiar with Vilfredo Pareto's principle: Applied in this case it's that 80% of business comes from 20% of customers. If your customer base is small, that means you are relying on less than a handful for the majority of your income, and you are very vulnerable.
Is your prospecting activity like a well-oiled machine that you can rev up or slow down according to the needs of the business at any given time? Or is it more like a knee jerk reaction to external influences and events?
If you wait until you can no longer sustain your current level of business before you start prospecting for more, you will suffer - because it takes time to identify, contact, qualify, sell to, close, deliver to, and get paid by new customers.
You need a plan, a scaleable routine and an approach that works for your company, in your industry and your marketplace. And you need bring your research, contact marketing and sales skills together to enable you to:
· Accurately 'read' what your market wants and
· Convincingly communicate how your offer meets those requirements better than any of your competitors'
Happy and successful hunting!
Article Tags: prospecting, prospecting, the business, Vilfredo Pareto
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About the Author: Linda Mattacks RSS for Linda's articles - Visit Linda's website "Linda Mattacks is one of those rare professionals who combine deep strategy-awareness with a thoroughly practical approach to business marketing. What's more, she is as much a hard-nosed and sales-driven results seeker as she is an intuitive people person who understands what makes everyone tick. She has built a wealth of experience in sales training, business research, marketing campaign planning and project management. Linda has helped organisations of all types and sizes in the UK and Europe to learn more about their customers and markets, and turn that knowledge into revenue. Her mature and human manner has won her both business partners' and colleagues' complete trust, which has opened many new opportunities for all involved.” - Jaakko Alanko - MD McCann-Erickson, Business Division, London, England ... Linda Mattacks is a trainer and mentor. She has developed Selling For Business a suite of courses that combine the sales, research and contact marketing skills that enable individual entrepreneurs and small businesses to compete successfully with large organisations. Please visit www.sellingforbusiness.com for more details or www.smallbusinesstraining.co.uk for lots of tips and ideas... Click here to visit Linda's website Professional Telephone Selling Project The Right Image If something is getting you down find out what you can learn from an old donkey Grow your business Know How Your Market Buys Or Forever Negotiate On Price 43 of business is initiated by a telephone call |
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