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Create Ways to Remain High Touch & Connected To Your Prospects

Written by: Meridith Elliott Powell

Article Overview: Being at the right time and the right place is not luck, it is strategy and skill! If you want to close sales, you need to be visible, connected and high touch with your prospects. Of course, all without being too aggressive or annoying!

Create Ways to Remain High Touch & Connected To Your Prospects

Visibility and easy access are key if you want to turn your prospects into customers. You have to be top of mind, when your prospect is ready to buy. In today's economic environment, the experts say it can take as many as sixteen contacts or touches to move a prospect to a customer; a number that just a couple of years ago read more like seven or eight.

It is not the number that matters, it is the consistent approach you develop and practice to be visible, easy to access and in touch with your prospects. When I discuss this need for a consistent method with my sales clients, I get one of two reactions, either they want to be more aggressive and "help" their prospect make the decision a little faster, or they fear any consistent approach will make them annoying or a bother to the prospect.

If you want to force - oh I mean "help" your prospect to make the decision you stand a good chance of losing the sale. If you do land the sale, you've weakened your chances of future sales. Prospects need to enjoy the sales experience, and forcing them to make a decision just does not feel good. On the other hand, not stay in touch consistently pretty much ensures you just gave a sale to your competitor. You just simply set up the play, and gave your competitor the glory of the slam dunk. Yet, fear of being a bother or annoying to a prospect is completely understandable and exactly why you need to a well thought out plan!

While you strategy needs to be your own, let's discuss how to get started and some ideas on how to stay in front of and touch prospects without being annoying.

Start with a brain dump! Get one or two friends and just sit down and brainstorm ways you could keep yourself visible with clients.

Review the list and check off the ideas that add value or benefit for the prospect

Ask one or two of your really good customers what things you do (outside of providing your product or service) that add value. Add those to your list

Review the list, choose the fifteen or twenty ideas that you feel most comfortable with and create your "high visibility/high touch" strategy

Here are some ideas to get your started

Attend a networking event where you know they will be, say hello and talk, but do not discuss business

Introduce them to another business person that would be a good connection for them

Invite them to an event your company is hosting

Comment on their status via Linked In or Facebook, or retweet them on Twitter

Send an article or book (high quality used books under $10 on Amazon) regarding a particular business challenge they are having

Refer business to them - then call them and let them know

Invite them to a networking event they may not know about or have attended

When the time is right, set up another sales call

You get the idea, casual ways to add value, stay visible and easy to do business with. For prospects that take longer to close, finding that right balance of the visibility, high touch and actually asking for business is key. It is different for everyone and different with every prospect. So develop your strategy and listen to gut! Trust yourself, you'll know when to tread slowly and you'll know when to turn up the heat. They key to turn your prospects into customers is to have a strategy for both and to balance the two!

Related Articles
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  How To Close More Sales
  Client Retention Tips: How to Show You Care By Staying in Touch
  The Need for Touch
  Are you taking advantage of your most valuable selling asset?

Article Tags: business sales strategies, close more sales, sales strategies, turn your prospects into customers



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