Feedback Form
Home Features Mastermind Forums About Advertise Blog Network Contact Be An Author

Getting through the Gatekeeper

Getting through the Gatekeeper

All of us know the frustration of being blocked, screened, or weeded out by the ubiquitous "gatekeeper" - that individual charged with guarding and protecting the Big Executive you need to get to. Despite our best efforts at convincing this individual why we should be among the privileged few to be let through, more often than not we are unsuccessful at doing so. What's a salesperson to do in such a case?


Assuming you've been unsuccessful at selling this individual on the benefits to her/him of letting you through to Mr./Ms. Big executive, try approaching a more senior individual in the company - the President/CEO if it's a small to mid-sized company, an EVP if it's a much larger one. This approach - to a "C- level" individual - must stress the benefits that are important to him or her (see the October 15th, 2003 issue's sales tip, selling to the Executive level). If you make a convincing enough case, you will likely be referred down to the appropriate individual (who may or may not be the person you were trying to get to initially). Such a referral will virtually guarantee you a response from the right person (note: this is a strategy with which many successful salespeople initiate their approaches to an organization).



If, however, this too fails, try another indirect route: call on someone else inside the company - anywhere - with whom you have a relationship, or a connection. This could be someone from your alumni organization, networking club, industry association, or any of the many social networking organizations mentioned in the June 1st issue's sales tip. If you don't have any connections in the organization, develop some. Your goal is to create a friend, or even better, an ally, someone who, for whatever reason, decides after speaking with you that he or she wants to help. It's this individual who will confirm who the right person in the organization is, and help you gain access to that person.


ACTION ITEM

Make a list of the top 20 accounts you want to get into over the next 12 months. Thoroughly research each, knowing what are the critical challenges they face and goals they're trying to achieve. Then craft an approach for a senior executive at each, designed to convey your understanding of their challenges and goals, and how you and your company are uniquely positioned to help them deal with/achieve them. Then make those calls. Simultaneously, start making other connections at these same companies through one or more of the above means. Develop these relationships to the point where you feel comfortable asking for directions on where you need to go in the organization, as well as in assistance getting there. Following this approach diligently will open many doors that would other wise remain closed, doors that your competitors - relying on the traditional frontal assault alone - will never get through.



Good Selling!





Getting through the Gatekeeper - To learn more about this author, visit Craig James's Website.

Like this article? Share it with your friends

Article Feedback
 Article Feedback No article feedback found.
  Leave Your Feedback
article feedback

Article Feedback

To learn more about the Evan Elite Author Program please contact us.

About The Author


Craig James
(Visit Craig's Website) Sales Solutions Founder and President Craig James has over 12 years' experience in sales and sales management, primarily in technology and software. An accomplished speaker and presenter, Craig is President of his local Toastmasters chapter, teaches at New York University’s School of Continuing and Professional Studies, and has lectured at Columbia University’s School of Continuing Education. He also volunteers as a Discussion Leader with the Workshop In Business Opportunities, a "boot camp" for entrepreneurs whose mission is to enable small business owners and budding entrepreneurs in under-served communities to obtain financial success in starting, operating, and building successful businesses. He's been published and quoted in Business Week, Sales and Marketing Management, and Selling Power, and been interviewed by Sales Rep Radio. Craig earned his undergraduate degree at the University of Pennsylvania's Wharton School, and his MBA from the University of Chicago's Graduate School of Business.

Craig James is a Gold author on EvanCarmichael.com
About The Author

View Author Blog
View Author Blog

View Author Video
View Author Video

Free Downloads


Craig James's

Complete
List Of
Sales
Articles

Name
Email
If you enjoyed this article, get Craig James's Complete List of Sales Articles For FREE!

More Craig James
Selling Around Objections
Setting and Achieving Goals
Warm Up That Cold Call
Getting through the Gatekeeper
The Power of a Thank You
Whats Your USP
Whats That You Said Using Metaphors and Analogies to Sell More Effectively
Use TakeAways to Engage Reluctant Prospects
Eliminating Burnout and Stress
Asking for Committment
Free Downloads


 
 
 


Evan Elite Authors
John Brennan  
Stephanie Robey  
David Acheson  
Evan Elite Authors

Become An Author
Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details.
Become An Author

Evan's Latest Video
Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media
Evan's Latest Video

Business Opportunities
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"

How to Start An Online Business

Click Here To Learn More
Business Opportunities



Evan's Newsletter
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
Name:
Email:
Evan`s Newsletter

Free Downloads
Business Coaching Icon Business Coaching
Campaigns to Customers Icon Campaigns to Customers
Federal and State Laws Icon Federal and State Laws
Leadership Assessment Icon Leadership Assessment
Business Coaching Icon Business Coaching
Free Downloads - Complete List

Entrepreneur Tools and Guides
Top 50 Marketing Blogs
Top 50 Marketing Blogs
Top Marketing Blogs of 2009
 
Top 50 SEO Posts of the Year
Top 50 SEO Posts - 2007
Top SEO Posts of the Year
 
Entrepreneur Tools and Guides

SEO For Africa
SEO For Africa
Hard Work Group Makeni, Sierra Leone,
Hard Work Group
Makeni, Sierra Leone
SEO For Africa

If I Were A Startup...
Robert Iachetta, $372k to $921k in 2 years
Robert Iachetta
$372k to $921k in 2 years
Julie Mitchell, $470k to $1.1 Mil in 2 years
Julie Mitchell
$470k to $1.1 Mil in 2 years
If I Were A Startup... - Complete List

Famous Entrepreneurs
Jenny Craig, Jenny Craig
Jenny Craig
Jenny Craig
Rachael Ray, Rachael Ray
Rachael Ray
Rachael Ray
Famous Entrepreneurs - Complete List

Entrepreneur Advice
Jack Canfield, Chicken Soup
Jack Canfield
Chicken Soup
John Jantsch, Duct Tape Marketing
John Jantsch
Duct Tape Marketing
Entrepreneur Advice - Complete List

Popular Articles
(Premium Authors)

     Areas in Business Coaching for Post-Retirement Career
By Michael Heah
     Personal Coaching as a Business
By Michael Heah
     HR Professionals as Business Coaches
By Michael Heah

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

More Evan Carmichael
More Information