1. Work at communicating with your team openly, honestly, and frequently 2.When an idea is suggested, make sure it is not immediately greeted as right or wrong – accept that judgement comes later. If you do, your people are much more likely to keep making suggestions 3.Let people know that it’s a waste of time knowing something; it is only a valuable use of time if they are doing something useful with such knowledge 4.As a boss or leader, be willing to pitch in and do your share of the work in “emergency” situations. Of course, this shouldn’t become a habit!
5.Find out what your people like most about their work. Try and find ways of allowing them more time to do these things! If you can align tasks to desires, results will be better 6.Ask your people how you can make “business” more “personal” for your Customers. And, of course, work at finding ways to allow these Customers to comment on possible improvements (as well as celebrating good performance)
7.Let people see that mistakes are also a route to creative improvement. If your team are afraid to make a mistake – they simply won’t try anything. Thus – nothing will improve. Equally, encourage honest mistakes when trying something new - people must know that a new idea is not expected to be “instantly-perfect”. Help your people to “try it out” to help them “figure it out”
8.Encourage your people to use “we” language and behaviours, rather than “I”. In this way, you develop more of a team culture. Remember the old saying: there is no “I” in team 9.Avoid introducing a “new management method every day” – your people will simply become both cynical and confused. This isn’t a good recipe for ongoing success!
10.Only criticise people for what they won’t do; never criticise them for what they can’t do. For the latter – either show them or encourage them to find out for themselves
10 terrific ways to motivate creative team behaviours - To learn more about this author, visit Gordon Veniard's Website.
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