Home Features Mastermind Videos About Advertise Blog Network Contact
   

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
Have A Suggestion?

Sales Lessons From Starbucks And Dell

Email Communication Tips - Part Two



Email Communication Tips - Part Two
   

When you are e-mailing the same message to several people, list their names in alphabetical order. This prevents (or provides a simple explanation) for those sad: “Why was he above me” reactions from the insecure amongst us! However, where you are emailing to a group of people where one is obviously the “most important” e.g. managing director and a management team then it can be useful to list this individual first. This might also be an occasion to use the “cc” format for the remainder of the recipients Generally, cover only one topic per email. Otherwise, you’ll simply confuse (and perhaps annoy) the person you’re communicating with

Avoid “instant” answers - there can be a danger of replying and then thinking. Email can appear more like a conversation than written communication. And how often have you had: “Wish I hadn’t said that” moments when speaking to someone?

So, take the time to both carefully read and always edit before pressing the un-take-back-able “send” key It can even be a good idea to deliberately write your emails offline and then post them later to give yourself time to catch errors, muse on the content etc. Remember, the tortoise beat the hare – so speed isn’t everything Refer to the original message with your response - or simply return it with your answer. But, avoid sending the whole of that original back when replying – it’s much better to post key points individually and then offer your response to each. If it’s possible with the system your organisation uses, this can even be a time to use a coloured text for the original (reflex blue is the most readable colour) and then respond in standard black Remind the Recipient of the action you need from them both throughout and at the end of your e-mail – and make it as easy as possible for them to comply Be careful of security. E-mail is not as confidential as the post. So, be careful what you send. If you start from the premise that this message might end up in the public domain, then you are likely to work to the necessary standard of care DON’T TYPE COMPLETELY IN UPPER CASE – SUB-CONSCIOUSLY, THIS IS THE SAME AS SHOUTING AT SOMEONE! AND, IT LOOKS TERRIBLE & UNPROFESSIONAL Limit your line length to around 65 characters. Otherwise, some “receiving” programmes will text-wrap in the wrong places and your message will lose much of its sense. I’m sure you’ll have received emails with an arrow at the start of each line and little sense to the message If you are forwarding a message, then add a pertinent opening line letting people know your reasons for doing so. In business terms, this should offer a benefit to them. For example, this could be useful to pass a news item or piece of relevant information to a Customer e.g. “Thought this information might be of value when considering your new…”

(Even more tips in part three)

Email Communication Tips - Part Two - To learn more about this author, visit Gordon Veniard's Website.

Like this article? Share it with your friends
[Get Copyright Permissions] E-Mail | Print | More  


Related Articles Related Articles
A Series of Strategic PR Tips and Prescriptions, Part 2 From The PR Doctor
  How healthy are your public relations efforts and your media relations? Do you have a prescribed plan to achieve healthy publicity for your organization year in and year out? Do you have preventative measures and ...
Strategic Tips From Your Strategic Thinking Business Coach To Improve Personal Communications
  Personal conversations are one of the most common aspects of our human conversations. Personal conversations are an essential facet in almost every one of our relationships. And one might say that the quality of t...
How to make an email campaign work
  Email campaigns are becoming more and more popular now and are replacing direct mail as a method of contact with potential customers. But what are they and how can you make them work for you?
10 Tips For Better Business Email
  Ever wished you'd not sent that email? Want to know how to reduce the risk of your email being deleted?
“Ten Tips For Nonverbal Communications From Your Strategic Thinking Business Coach ”
  Good communication skills are critical skills for anyone wanting to advance in their professional career. Good communication skills also can help you in your personal life. Although we know that verbal and ...

Related Forum Posts Related Forum Posts
Business Tips Business Tips
Business Coaching Internship Review Business Coaching Internship Review
Web magazine publisher Web magazine publisher
Delegating to Help A Home Business Run Smoother Delegating to Help A Home Business Run Smoother
Attention Age Doctrine Attention Age Doctrine
The Work At Home Balancing Act: The professional resource gu The Work At Home Balancing Act: The professional resource gu
Re: Web magazine publisher Re: Web magazine publisher
Patent information Patent information

 
About the Author


Gordon Veniard
(Visit Gordon's Website)
GORDON VENIARD thanks you for your interest in these articles He has been delivering training events - and creating and providing valuable development materials - for more than 20 years Gordon covers a wide range of business communication, promotion, sales, negotiation, customer service, leadership and management subjects. He has worked with major companies and organisations; spoken at many conferences and seminars - always adding good humor to valuable advice To find out more, Gordon would be pleased if you would take a moment to visit his new website: www.thevenwor ks.com. You can register for his free business tips newsletter; and download some valuable freebies (including a copyable, free-to-use "to-do" list) If you have any queries or questions you would like Gordon to answer, please email: gordo n@thevenworks.com Thanks again - please enjoy - and feel free to share - any of these articles which are of use to you and your colleagues
Have A Suggestion?

View Author's Blog
Become An Author

View Author's Video
Become An Author

Free Downloads


Gordon Veniard's

Complete
List Of
Sales
Articles

First Name
Last Name
Email
 
If you enjoyed this article, get Gordon Veniard's Complete List of Sales Articles For FREE!
Become An Author