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Sales Lessons From Starbucks And Dell

How to star as an impromptu speaker - speaking off-the-cuff



How to star as an impromptu speaker - speaking off-the-cuff
   

So, for example, you might be minding your own business during a meeting when the boss says “tell us about your recent course” or “what do you feel about...”. If more than a few words are required, below you’ll find a formula to follow. Learn it, use it - and people will be greatly impressed by this skill Step One: Thank the person who has asked you to speak for the opportunity (even if you don't mean it)

Step Two: Express an eagerness to speak - this and the previous point give you a few moments to gather your thoughts

Step Three: Highlight the two - or maximum three - brief points you want to cover Step Four: Briefly cover each point - expressing them in terms that your audience will both understand and appreciate Step Five: Again, thank the person who invited you to speak for the opportunity - and finish on a positive “looking to the future” point Here's an example: “Sue, tell us about the Customer Satisfaction Report you’re preparing”

“Thanks Mr Jones, I’m delighted to take a couple of minutes to highlight this important innovation. I’d like to cover the reason we decided to go ahead, the format and a couple of preliminary findings. (Cover these areas). So, I’m sure you’ll all be eager to get your copy of the finished document. It’ll be available a week on Friday. Thanks again for the chance to tell you a bit about it”



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About the Author


Gordon Veniard
(Visit Gordon's Website)
GORDON VENIARD thanks you for your interest in these articles He has been delivering training events - and creating and providing valuable development materials - for more than 20 years Gordon covers a wide range of business communication, promotion, sales, negotiation, customer service, leadership and management subjects. He has worked with major companies and organisations; spoken at many conferences and seminars - always adding good humor to valuable advice To find out more, Gordon would be pleased if you would take a moment to visit his new website: www.thevenwor ks.com. You can register for his free business tips newsletter; and download some valuable freebies (including a copyable, free-to-use "to-do" list) If you have any queries or questions you would like Gordon to answer, please email: gordo n@thevenworks.com Thanks again - please enjoy - and feel free to share - any of these articles which are of use to you and your colleagues
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