Motivation - Key Question Two - How do you help your people to feel important?
Motivation - Key Question Two - How do you help your people to feel important?
I think we’re aiming for somewhere in-between these two positions! You should look to reward your people with respect and recognition. But how? Well, for example, when someone secures a major advertising agreement, how about making sure other managers throughout the building know so that they can offer their congratulations. And, that is just an example of the kind of behaviour that a confident, talented leader demonstrates. To take it further: if you attend a monthly management meeting where each department’s performance is analysed, do you take along personal examples of success to share? In other words, you make success personal – rather than simply a presentation of figures and statistical information
Do you email your general manager or chief executive with personal success stories so that they can also congratulate your people? Do you let your people’s Customers know how much they should value the service they receive? Or, how about a “wall of fame”? This idea started in the US (of course). It’s simply one wall of your department (preferably one that people from other parts of the company also pass) where your people are encouraged to post their “good news” stories e.g. great ads and supplements, testimonials, target achievements etc. You can even allow this to be more personal with wedding, birthday, kids’ achievements pics added
These are just some starting points to help your people feel important and valued. Go on – find some more to show the importance of their contribution!
POINT TO PONDER
Why not ask your people for suggestions to help everybody feel positive about their work? If they see their own ideas being actioned, it will encourage them to contribute more (perhaps in other key business areas)
Motivation Key Question Two How do you help your people to feel important - To learn more about this author, visit Gordon Veniard's Website.
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I find, from time to time, when doing Customer Care seminars, that many people undervalue their role or importance to the company. This is usually obvious when you ask about their job and they start with: “I’m just a…” At the other end of the spectrum was one newspaper advertising manager I knew who, whenever he passed one of his company's journalists in the corridor, would grab them and say: “Hello. I’m the person that pays for your pretty words”!
I think we’re aiming for somewhere in-between these two positions! You should look to reward your people with respect and recognition. But how? Well, for example, when someone secures a major advertising agreement, how about making sure other managers throughout the building know so that they can offer their congratulations. And, that is just an example of the kind of behaviour that a confident, talented leader demonstrates. To take it further: if you attend a monthly management meeting where each department’s performance is analysed, do you take along personal examples of success to share? In other words, you make success personal – rather than simply a presentation of figures and statistical information
Do you email your general manager or chief executive with personal success stories so that they can also congratulate your people? Do you let your people’s Customers know how much they should value the service they receive? Or, how about a “wall of fame”? This idea started in the US (of course). It’s simply one wall of your department (preferably one that people from other parts of the company also pass) where your people are encouraged to post their “good news” stories e.g. great ads and supplements, testimonials, target achievements etc. You can even allow this to be more personal with wedding, birthday, kids’ achievements pics added
These are just some starting points to help your people feel important and valued. Go on – find some more to show the importance of their contribution!
POINT TO PONDER
Why not ask your people for suggestions to help everybody feel positive about their work? If they see their own ideas being actioned, it will encourage them to contribute more (perhaps in other key business areas)
Motivation Key Question Two How do you help your people to feel important - To learn more about this author, visit Gordon Veniard's Website.
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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