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Time management - dealing with "interruptors" - part one

Time management - dealing with "interruptors" - part one

Here are a range of ways you can use to try to deal with “interrupters”. Some are more serious than others, but all are aimed at getting your message across. Use the ones you feel comfortable with…


Start be establishing your own “interrupter priorities”. This starts with people who can interrupt you at virtually any time e.g. your boss, general manager, Customer etc. Secondly, those who can take your time when you are not particularly busy e.g. colleagues. Finally, those who you believe shouldn’t be allowed to take your time at all e.g. gossiping time-wasters. Establishing such a priority list in your head is a good starting point towards dealing with “interrupters”


But, make sure that relevant people e.g. team members know that, in a genuine emergency, you can always be interrupted. This doesn’t mean simply because they decide they need help!


Let your colleagues and team members know how you plan your day. Try and establish set times when it's best for people to come and see you


Deal with people who interrupt you routinely and for repetitive reasons. There may be a need for clearer goal-setting, task analysis or training (whether official, or simply you being helpful) to make them more confident in undertaking their tasks


With a chronic interrupter - before they can open their mouth, describe, in detail how busy you are. This makes it more difficult for them to try and burden you with even more


Time their interruptions! A wristwatch, stopwatch or even egg-timer can be used. When people ask: "Can you spare a couple of minutes" - you purposely allocate this exact amount of time. Keep checking as they talk!


Stand up to greet interrupters. They instantly feel less inclined to take a lot of your time - and it's easier to walk them towards the door or away from your work area! Standing up is also a useful technique when dealing with telephone interruptions - it makes you sound and feel more businesslike


Now, look for more great tips in part two!





Time management dealing with interruptors part one - To learn more about this author, visit Gordon Veniard's Website.

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David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

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Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website

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John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

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Gordon Veniard
(Visit Gordon's Website) GORDON VENIARD thanks you for your interest in these articles He has been delivering training events - and creating and providing valuable development materials - for more than 20 years Gordon covers a wide range of business communication, promotion, sales, negotiation, customer service, leadership and management subjects. He has worked with major companies and organisations; spoken at many conferences and seminars - always adding good humor to valuable advice To find out more, Gordon would be pleased if you would take a moment to visit his new website: www.thevenworks.com. You can register for his free business tips newsletter; and download some valuable freebies (including a copyable, free-to-use "to-do" list) If you have any queries or questions you would like Gordon to answer, please email: gordon@thevenworks.com Thanks again - please enjoy - and feel free to share - any of these articles which are of use to you and your colleagues

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