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Direct Sales Strategies: 3 Easy Ways to Overcome a Sales Slump and Get Back to Successful Selling
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| Guest post by: Jon Gilge |
Article Overview: If you are in the midst of a slump, you know you have to get out of it, and fast. After all, selling is how you make your living and without sales you are without income. While we will all go through sales slumps from time to time, and to some degree some minor slumps are inevitable, the key is to get out of them fast when they do occur. Use these three tips to do just that.
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Direct Sales Strategies: 3 Easy Ways to Overcome a Sales Slump and Get Back to Successful Selling
3 Ways To Get Out of a Sales Slump Fast
We all have sales slumps: Those times when you
just can’t find your selling rhythm. When you can’t seem to close the
sale despite your best effort. When each sale that you do get seems
much harder than than it ever was before. When you are working harder
than ever but your volume is down and the pressure is on.
This phenomenon is not unique to sales. In
economics it is called a correction, a recession, or even a depression.
In sports it is a slump or a cold streak. In life it is a “rough
patch” or a rut. It poker it is a bad run.
If you are a sales person in the midst of a sales slump,
you know you have to get out of it, and fast. After all, selling is
how you make your living and without sales you are without income.
While we will all go through sales slumps from time to time the key is to minimize them when they do occur, and get out of them fast.
The problem is, sales slumps have a way of self perpetuating, with
the lack of sales eroding our confidence and expectations of positive
results, which in turn makes it even more difficult to return to the
good form we have lost along the way.
How does a sales slump start?
Usually a sales slump starts by chance, an unfortunate set of
circumstances or bad luck that costs us a sale or two. Why it continues
has to do with the self perpetuating nature of a slump. When those bad
circumstances cost us a sale, rather than recognizing the short lived
circumstances as the cause, and that it should not last as an impediment
to future sales, we quickly start to develop a negative expectation
based on them.
The external circumstances tend to become internal circumstances
because our reaction to it internalizes it in our mind where it becomes
an expectation going forward. So what happened to start the slump
remains in our mind after the circumstance itself has gone away, and
continues to cause the slump even though the circumstance in no longer
present. We are having a sales slump because of the expectation created
by a limited circumstance or run of bad luck remains in our mind long
after the circumstance itself.
This is encouraging in that there is most often nothing external
creating the sales slump, and if we can restore a positive expectation
we can get out of the sales slump. It’s not that this is easy, but
since it is internal and entirely controllable it is something that we
can get out of quickly.
Here are 3 steps to get out of a sales slump.
Keep swinging
Going into July of 1942 Joe DiMaggio, one of baseball’s greatest
hitters, was in the midst of a massive hitting slump. His season
average was .268 meaning he was failing to get a hit almost 3 out of 4
trips to the plate. In his career he had never batted under .330.
This is what Joe said about getting out of his slump:
“I’m also convinced the only way to get out of a slump is
to stay in there and keep swinging. Nobody can help you. I’ll bet at
least 100 players gave me advice during the season and no two had the
same idea”
I think that this is good advice in two ways.
First, you have to keep swinging, or in sales keep getting in front
of prospects, keep presenting, keep up all the activities that lead to
sales. Often, the tendency for slumping sales people is to stop doing
the things that make sales. Out of a sense of futility they stop
engaging in sales activities. “What’s the use,” they think, “I can’t
seem to make a sale no matter what I do.” This extends the slump
because by taking yourself out of sales activities you are decreasing
the odds that you will find the success that will get you out of the
slump. The more you are in front of customers the greater the odds of a
‘normal’ mix of customers- some that will buy and some that won’t. By
limiting the number of prospects you see, the chances are much greater
that you could get a few bad ones and none of the goods ones.
I also like how DiMaggio rejected the advice of the 100′s of players
that gave him advice. This is important advice for salespeople trying
to break out of a sales slump. If you have been successful then you
know what to do to be successful again. You just need to keep doing
it. If you change what you are doing based on the various advice of
everyone who wants to help, you will end up with a way of selling that
may not work for you, and one that would probably be so disjointed as to
not have the cohesion required to bring success.
Image if DiMaggio had taken the advice of those 100′s of well
intentioned players and made the changes that each of them suggested.
The result would not be the swing that made him great up until that
point, and the swing that saw him finish the season batting back over
.300. If your “sales swing” has made you successful it will again if
you, like Joe, keep swinging the way you know works.
Give yourself a reset
When you are in a sales slump, the pressure really starts to mount.
When you are faced with a situation where you have not sold in awhile it
becomes very difficult to see how you will get out of the hole you are
in. Let’s say you normally close 5 out of 10 prospects. You start a
month 0 for 10 over the first week and know that to get back to the 50%
conversion that you are accustomed to you will have to sell your next
ten prospects in a row, or 15 out of your next 20. The can seem
impossible and cause you to give up hope in turning things around in
time to reach your goals for the month.
Rather than let the pressure of getting out of the sales slump
diminish your motivation, give yourself a reset. By this I mean reset
your sales statistics to zero for zero and start the month over. Reset
your goals from today forward as if the first week never happened and go
forward with a fresh start. Now you have eliminated the overwhelming
challenge of digging out of the hole you are in and put yourself in a
position to move forward without all the pressure at your normal rate of
success. Sometimes you just need to take the pressure of, allow
yourself to forget the slump by putting it behind you, and start with a
clean slate.
If you are a sales manager you can occasionally do this for members
of your team who are slumping. Take the pressure off by giving them a
reset, and let them know that you are forgetting their sales slump and
evaluating their performance going forward. I’ve seen many salespeople
respond very positively when the manager takes the pressure off by
letting them start over, often times reaching new heights in
performance.
Break your patterns
Sometimes a sales slump is as much about about mental fatigue as it
is about anything else. Break this fatigue and refresh yourself by
changing your patterns. This piece of advice may sound contrary to my
first suggestion that you keep on swinging without making changes to
what has made you successful in the past, but it really isn’t.
I’m not telling you to change the way you sell, but to change some
one thing that will indicate to your mind that things are changing:
Wear your watch on the other wrist, get a new haircut, have oatmeal for
breakfast instead of a banana, take a new route to work, or listen to
loud music instead of talk radio. Often times the breaking of one
pattern contributes to the breaking of other patterns, including that of
poor sales performance.
In the profession of sales we will all occasionally find ourselves in
a sales slump. When that happens a true professional will recognize it
early and then take the steps needed to minimize the slump, and turn it
around fast. I hope these suggestions help.
Fantastic Selling
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About the Author: Jon Gilge
RSS for Jon's articles - Visit Jon's website
Jon Gilge is the publisher of the popular Sales Giant Training Sales Blog that you can read here: Sales Training Blog and the author of the FREE 'Master Closing Guide' that you can download instantly at Overcoming Objections Guide. For more information on all of their sales training resources, including free sales training videos, please visit them at their online home at www.salesgianttraining.com
Click here to visit Jon's website

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About the Author: Jon Gilge RSS for Jon's articles - Visit Jon's website Jon Gilge is the publisher of the popular Sales Giant Training Sales Blog that you can read here: Sales Training Blog and the author of the FREE 'Master Closing Guide' that you can download instantly at Overcoming Objections Guide. For more information on all of their sales training resources, including free sales training videos, please visit them at their online home at www.salesgianttraining.com Click here to visit Jon's website One-Call Close Sales Guide |
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