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New Selling Skills Needed in Today's Marketplace

Guest post by: Steve Eungblut

Article Overview: Traiditonal sales techniques do not work in today's economic climate. Recent trends demand new selling skills which take a consultative selling approach to business development.

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New Selling Skills Needed in Today's Marketplace

With both the public and commercial sectors facing an ongoing lack of confidence and cut backs in spending, and markets becoming more competitive each day, sales people across a various industries are operating in a climate which has become more challenging than ever before. With ongoing financial troubles and few signs of a forthcoming recovery in the developed economies of the United States and Western Europe, it is unlikely that these trends will take a more positive turn in the near future.

Constrained spending and aggressive competition is partly a result of the various pressures which are now facing most senior executives, making them have to work much harder to succeed in today’s marketplace. In turn, the roles of sales and business development professionals have become far more difficult. Buying decisions are either being commoditized and decided upon on by price, or they are being viewed as strategic decisions and are therefore being made at a much more senior level, regardless of the size of their organization.

Consequently, if sales professionals want to win strategic and more profitable business, they need to sell more proactively and at a higher level.

But senior executives don’t want to be sold products...They want a proactive consultative sale that delivers real business value, return on investment and quick payback in terms of cash flow. It is for these reasons that traditional sales techniques, such as Feature, Advantage, Benefit (FAB) selling, are dead – they simply no longer work!

Traditional sales people need to smarten up and their sales techniques need to evolve in the process. Consultative selling is the only way forward, even for small and medium enterprises (SMEs). Instead of pushing the features, advantages and benefits of a solution, anybody in a sales role needs to understand and take advantage of the external pressures facing their clients. They then need to understand the client’s world and align their solutions with their client’s biggest pains (or fears) and their biggest desires.

Top-flight sales people in today’s marketplace open discussions around the client’s world before aligning the client’s needs and desires with their solution. This is a sure route to improving your selling skills and, thus, enhancing your sales performance and realized earnings – so long as you are capable of get meetings in the first place!

However, senior buyers are even less accessible these days because they are trying to succeed in a much more complex world and there are a lot of sales people out there trying to steal their time to ask them meaningless questions or tell them about the latest great product.

People in a sales role in the new world will need to be much smarter if they’re going to succeed in today’s world of B2B selling. If they can’t be smarter, they need to work smarter. They need practical and repeatable tools and techniques for consultative selling – whether they are selling products, services or a complex mix of both.

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Home > Sales > Steve Eungblut > New Selling Skills Needed in Todays Marketplace >
Article Tags: sales, sales advice, sales techniques, sales tips, sales training, selling skills

About the Author: Steve Eungblut
RSS for Steve's articles - Visit Steve's website

Steve Eungblut is a highly experienced business leader and the managing director of Sterling Chase Associates. Sterling Chase delivers transformational sales training, business development and strategic marketing solutions for organizations in the UK and around the globe. The company recently won the Partnership category award at the UK National Training Awards for delivering incremental growth of £10m p/annum for a global ICT solutions provider.

Prior to Sterling Chase, Steve held a number of senior leadership positions encompassing: service delivery, sales, business development, and general management positions where he led global sales forces of up to 1,000 people. He has a track record in transforming commercial relationships, revenue and profits in companies that sell to the commercial and public sectors. He has delivered turnaround and growth on budgets of over £1bn and has always led by delivering a shift in process, skills, attitude, and behaviours. He passionately believes that people are an organisation's only truly valuable asset and believes that most people can deliver stunning results with the right mindset. Steve has an MBA from Leeds Business School and is a Harvard Business School alumni. He is a fellow of the Institute of Sales and Marketing Management (ISMM) and is Vice President of the newly formed London Sales & Marketing Leadership Forum. Visit his sales training blog for regular sales tips, techniques and articles.


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More from Steve Eungblut
New Selling Skills Needed in Todays Marketplace
Effective Sales Techniques and a Consultative Selling Approach for Todays Marketplace


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