Driving Direct Marketing Excellence: Customer Profile Studies
Driving Direct Marketing Excellence: Customer Profile Studies
And, without a thorough understanding, it’s virtually impossible to ensure that you are developing the appropriate strategies for today, and for tomorrow. If you don’t have a handle on the make-up of your customer base, it’s tough to create new products, for example, or to plan new marketing campaigns.
Customers Profile Studies provide marketers with the tools to think strategically and ensure that your business grows based on a deep understanding of your customers.
Profiling Objective
Customer profiling answers one or more of the following questions:
1. What does my customer base look like, in terms of core demographics, real property data and behavioral data?
2. Are there any surprises in my customer base? Do I really have a good understanding of my customers?
3. How do customers differ from prospects? What types of attributes make my customers unique—different from the universe at large?
4. How well have I penetrated my market? How much prospecting opportunity is there in the marketplace, in terms of numbers of qualified leads?
We've created a sample report of what any Customer Profile Study should provide to you. Here's what our sample includes:
* Overview of the processing performed, including a recap of data analyzed
* Complete Customer Profile Reports
* Customer and Prospect Profile Comparison Reports
* Key findings
* Prospecting recommendations
For our clients, we deliver a comprehensive report package that analyzes your customers in terms of consumer attributes such as demographics, purchase history and real estate characteristics. For businesses, we report on size, type and other key characteristics.
Customer Profile Studies will provide you with the data to think strategically and ensure that your business grows based on a deep understanding of your customers.
The best way to see the value of this report package is to actually see a sample report. Shoot us an email (nancy.arter@rrwconsulting.com)and we'll send you our sample package so you can see exactly what you should receive back from any such study. Again, we highly recommend this type of service to gain a really good understanding of your customer base. It'll help you direct market smarter -- and more accurately -- to both customers and prospects. You'll save time and money at the same time. Profiling your customers is truly a win-win scenario!
Driving Direct Marketing Excellence Customer Profile Studies - To learn more about this author, visit Nancy Arter's Website.
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So many businesspeople view their customers as one large undefined group. They analyze their business in terms of sales made and profits realized. However, we’ve seen that many businesspeople do not understand the importance of obtaining a thorough understanding of their customers.
And, without a thorough understanding, it’s virtually impossible to ensure that you are developing the appropriate strategies for today, and for tomorrow. If you don’t have a handle on the make-up of your customer base, it’s tough to create new products, for example, or to plan new marketing campaigns.
Customers Profile Studies provide marketers with the tools to think strategically and ensure that your business grows based on a deep understanding of your customers.
Profiling Objective
Customer profiling answers one or more of the following questions:
1. What does my customer base look like, in terms of core demographics, real property data and behavioral data?
2. Are there any surprises in my customer base? Do I really have a good understanding of my customers?
3. How do customers differ from prospects? What types of attributes make my customers unique—different from the universe at large?
4. How well have I penetrated my market? How much prospecting opportunity is there in the marketplace, in terms of numbers of qualified leads?
We've created a sample report of what any Customer Profile Study should provide to you. Here's what our sample includes:
* Overview of the processing performed, including a recap of data analyzed
* Complete Customer Profile Reports
* Customer and Prospect Profile Comparison Reports
* Key findings
* Prospecting recommendations
For our clients, we deliver a comprehensive report package that analyzes your customers in terms of consumer attributes such as demographics, purchase history and real estate characteristics. For businesses, we report on size, type and other key characteristics.
Customer Profile Studies will provide you with the data to think strategically and ensure that your business grows based on a deep understanding of your customers.
The best way to see the value of this report package is to actually see a sample report. Shoot us an email (nancy.arter@rrwconsulting.com)and we'll send you our sample package so you can see exactly what you should receive back from any such study. Again, we highly recommend this type of service to gain a really good understanding of your customer base. It'll help you direct market smarter -- and more accurately -- to both customers and prospects. You'll save time and money at the same time. Profiling your customers is truly a win-win scenario!
Driving Direct Marketing Excellence Customer Profile Studies - To learn more about this author, visit Nancy Arter's Website.
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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