Tweet

How does policy either motivate or undermine employee performance?

Written by: Jon Hansen

Article Overview: In an excerpt from a November 20th post in the Procurement Insights Blog titled "How Leadership Repeatedly Under-Mines Their Most Valuable Procurement Asset" (see below), I discussed the impact that current procurement policies and environments have on purchasing professionals within their respective organizations.

How does policy either motivate or undermine employee performance?

In an excerpt from a November 20th post in the Procurement Insights Blog titled "How Leadership Repeatedly Under-Mines Their Most Valuable Procurement Asset" (see below), I discussed the impact that current procurement policies and environments have on purchasing professionals within their respective organizations.

Question: From your perspective as a senior executive, how would you have avoided a situation like the one referenced in the post? How does policy either motivate or undermine employee performance?

Blog Excerpt:

At a recent conference in which my Dangerous Supply Chain Myths seminar was introduced to a new audience, I was related a story that was both compelling and disconcerting. Compelling in that it clearly demonstrated a lack of stakeholder collaboration, disconcerting in that it is an occurrence that is played over and over again within public and private sector organizations throughout North America.

The TJ Max Mantra

Like the large U.S Retailer T.J. Max whose slogan is “get the max for the minimum,” many procurement professionals see themselves as giving a maximum effort for a minimum return relative to job satisfaction and senior management recognition.

Links:

To obtain the corresponding reference material, please contact the author.

Related Articles
  Monetary Police is Science, Everything Else is Stamp-Collecting
  Managing Employees Performance
  Small Business Employee Policies Series: Probationary Period
  Why Rewards Cause Problems #6: Rewards Undermine Interest
  Rewards and Recognitions to Motivate Employees

Article Tags: collaboration, employee performance, environments, excerpt from, insights, job satisfaction, mantra, maximum effort, myths, occurrence, perspective, private sector organizations, procurement policies, procurement professionals, reference material, senior management, slogan, supply chain, t j max, tj max



Related Forum Posts
Re: Franchise of a popular call center - If you have knowledge in running a call center and know how to manage it effectively then it sounds like it’s a good business for you. Workforce management relates to employee matters like payroll, HR, and employee training. Knowledge management relates to research, strategies, innovations and the effective use of technology. In both cases your prime clients are corporate sectors especially those who want to reduce their cost and increase performance at all levels.
A good screening process for new hires - Another good screening method is the one McDonalds uses for its new employees. Applicants are subjected to two interviews (i.e. the first one by an assistant manager and the second by the store manager) and they have a "Crew Trainer" work with them for his/her first 3 shifts, each one being only 3 hours in duration. And at the end of the training period, an evaluation is done on the new hire and if he/she passes, there's a 6 month probation period before he/she is considered an "official" employee with full benefits (e.g. granted an employee card that allows them to get 50% off their meals at any McDonalds store location). And during the probation period, new hires are evaluated multiple times by various senior staff members (to ensure there's no biased performance reviews).
Document Your Processes - Make sure that when you do plan on hiring an employee that you document your processes for that employee to follow, even the common sense ones. I recently interviewed a Starbucks employee and was advised that everything including menial tasks were all documented by thier Manager in thier training manual. They very seldom have to ask for clarification. This is important if you plan on having an employee inhouse or even outsourcing. When outsourcing it is more advising about your minimal acceptable standards.
A regular employee or a contracted employee? - Is it more valuable to hire a regular employee or a contracted employee? When taking into account wages, unemployment insurance and training in a company, which is better to hire?
Re: How do you maximize your time at business/networking events? - I once read that it can actually be JUST as beneficial to speak with the keynote speaker's (or whoever your target person is) assistant or employee since he/she will likely be more available to chat and if you can make an impression... that same assistant/employee can later endorse you to his/her boss.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

When the Going Gets Tough, the Tough Log On

Build Corporate Credit for Your Small Business

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.