Anurag, Change Manager, Turnarounds and Start-ups, Bombay, India Honestly believe that you dont need to find 3. I would believe that single biggest metric is Scope. Its all about defining scope. SCM is such a wide meaning definition that it means so many different things to different people/organisations. I have seen organsiations where SCM is about building warehouses or deploying a fleet. and then some which talk about extended supply chain - partners etc. Most times, organsiations fall into a trap on sub-optimising their supply chains because of the scope they have defined for themselves - for reasons of organisation/ entity structure/geographic scope.
A large scale retailer in India current has a Logistics department which has an independent scope over that of a Merchandising department. And so while the latter keeps buying in CHina, the former has no visibiluity and keeps falling over in trying to arrange local services. The freight negotiations are done by a 3rd party. An isolated finance department has cash flow KPIs. Isnt this a scenario that most of us can identify with?
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