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What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 4)
Written by: Jon HansenArticle Overview: There are many factors both internally as well as externally that are affecting supply chain/ procurement practices today. From the growing talent vacuum to the continuing lack of collaboration between Finance, IT and Purchasing relative to corporate initiatives. What in your own experiences and opionions are the top 3 issues that procurement professionals face?
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What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 4)
Steven, Senior Supply Chain Manager, Miami, U.S.
Hello Jon - another good question. Here are my 3 issues:
1. C Level understanding of total cost. By this I mean total cost of poor quality and rework, extra management to get a vendor to delivery properly, cost of returns excess inventory, etc. The cost of the item is usually the least amount of the total cost I deal with, but its the only thing the CEO wants to discuss.
2. C Level understanding of S&OP. The days of the sales person just saying to order it and they will sell it are over. The cost of excess inventory is to substantial. The sales force needs to understand their commitment to stock levels and they must understand the items that risk stocking out due to the low volume/high MOQ requirements.
3. Organizational understanding of IT and how it can make life easier. Building the system to support/streamline the process is critical to repeating the process at higher volumes as the business grows.
I have worked for several organizations and they all seem to have these basic issues, which also seem to correllate to over stock situations, delayed deliveries/high chargebacks-returns and lower than expected profitability.
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GT - Be like the birds... That's my biggest challenge today.
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Finding Good People
- From my own experiences and from interviewing some of Canada's fastest growing companies, one of the biggest challenges always seems to be finding good people to hire.
What have you guys done to find good people and keep them in your organization?
Survey the Landlord
- Terry,
my suggestion is simple but powerful - Survey.
Survey Landlords and find out what is important to them.
By doing this it does two things:
1. You will find out trends/under-operated services that Landlords are currently unsatisfied with = your client will be able to fulfill
2. You are infact Marketing your clients services by doign this because when you are approaching your landlords it not a sales pitch and they have someone to clear their frustrations with. Then when you approach them after a month (when you've put your numbers together and identified services that are most important) you can remind them of the survey and share with them the results. At this point you can end with an offer to use your clients services to manage their property.
I use this method with my clients who are looking for new services to develop in thier markets. It's simple but powerful.
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