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What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 4)

What are the 3 biggest challenges faced by supply chain/purchasing professionals today? (Survey Result 4)

Steven, Senior Supply Chain Manager, Miami, U.S.

Hello Jon - another good question. Here are my 3 issues:

1. C Level understanding of total cost. By this I mean total cost of poor quality and rework, extra management to get a vendor to delivery properly, cost of returns excess inventory, etc. The cost of the item is usually the least amount of the total cost I deal with, but its the only thing the CEO wants to discuss.

2. C Level understanding of S&OP. The days of the sales person just saying to order it and they will sell it are over. The cost of excess inventory is to substantial. The sales force needs to understand their commitment to stock levels and they must understand the items that risk stocking out due to the low volume/high MOQ requirements.

3. Organizational understanding of IT and how it can make life easier. Building the system to support/streamline the process is critical to repeating the process at higher volumes as the business grows.

I have worked for several organizations and they all seem to have these basic issues, which also seem to correllate to over stock situations, delayed deliveries/high chargebacks-returns and lower than expected profitability.





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