Feedback Form
Home Features Mastermind Videos About Advertise Blog Network Contact
   

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
Have A Suggestion?

Sales Lessons From Starbucks And Dell

What is a reasonable cost model for providing a 3PL warehouse management service (Survey Result 3)



What is a reasonable cost model for providing a 3PL warehouse management service (Survey Result 3)
   

Camelia, Partner, Logistics Firm, Romania

Considering the business case in discussion, I consider also the following points:

A detailed business model is required: starting RMA procedure at retail level till client pick-up from the major warehouse: which are the steps and associated operations (RMA collection, transport, warehouse receptions, warehouse operations and shipments schedule process, etc.), which are the internal/external actors, which are the client's requirements, SLA and KPI, reporting.

Based on this business model you can develop and analyze 2-3 scenarios, both from logistics and financial point of view; timing, orders processed availability at the warehouse level and total costs (logistics operations costs, stock cost and indirect costs) to be considered as key issues.
As first scenario you can use the existing model (internal operations) with associated strengths and weaknesses; making a short weaknesses analyze you must identify improvements (time, results, expertise, quality..) and 1-2 scenarios have to be identified from external operational model. Try to identify the logistics services providers which operate on an existing similar model for others clients; analyze the model and keep in mind that an existing RMA chain/model can respond better to a cost optimization objective compared with a dedicated chain at first implementation, usually more expensive. LSP expertise on this operational model represents an advantage also.

Having an experience in after sales operations - mobile phones collection, transport to a centralized service center, repairs and return to initial point of collection, I recommend to consider and to analyze also the IT application model for this case. You can consider a web interface application and data input/collection at retail level (import form supplier IT application) and you can manage the entire flow starting RMA order creation till warehouse delivery order to client - step by step, timing by operations and operations control, SLA, file export to client application, full visibility on stock level, etc.. Serial number tracking must be considered also, if required.


What is a reasonable cost model for providing a 3PL warehouse management service (Survey Result 3) - To learn more about this author, visit Jon Hansen's Website.

Like this article? Share it with your friends
[Get Copyright Permissions] E-Mail | Print | More  


Related Articles Related Articles
What is a reasonable cost model for providing a 3PL warehouse management service (Survey Result 2)
  What is a reasonable cost model for providing a 3PL warehouse management service and how would it best be structured to hit the key points with both the logostics and finance executives?
What is a reasonable cost model for providing a 3PL warehouse management service (Survey Result 3)
  What is a reasonable cost model for providing a 3PL warehouse management service and how would it best be structured to hit the key points with both the logostics and finance executives?
Are lawyers really worthy that money
  Business professionals, lawyers, accountants, engineers and others are sometimes viewed as a necessary evil. Each profession has offered a lot of material for jokes and comedians over the years. We have the bottom d...
Documents of title to the goods in international sale transactions
  The distinction between a document of title to the goods and other documents not representing title to the goods is of crucial importance to the banker's security against the account party's insolvency
Harland Sanders Quotes
  Harland Sanders Quotes

Related Forum Posts Related Forum Posts
Women Entrepreneur Suggestion Women Entrepreneur Suggestion
Survey Monkey Survey Monkey
Make a reasonable pricing Make a reasonable pricing
Re: Internet Fax Services - any suggestions? Re: Internet Fax Services - any suggestions?
Survey Monkey Survey Monkey
Managing Your Website Managing Your Website
Should I change my name. Should I change my name.
Shopping sucks in Canada Shopping sucks in Canada

 
About the Author
Have A Suggestion?

View Author's Blog
Become An Author

View Author's Video
Become An Author

Free Downloads


Jon Hansen's

Complete
List Of
Small-Business-Consulting
Articles

First Name
Last Name
Email
 
If you enjoyed this article, get Jon Hansen's Complete List of Small-Business-Consulting Articles For FREE!

More Jon Hansen
Dangerous Supply Chain Myths Part 4
Are Multiple Supply Chains Important Survey Response 5
Supplemental Material Double Marginalization and the Point of Ideal Price Viability
Improving Supplier Delivery using Lean and Six Sigma
Do you practice Business The Speed of Thought
Is it Mandatory for a Project Manager to be Technical
What would you prefer for cost cutting Offshoring or Process Improvement A PI QA
What are the benefits of being the guest speaker at a business networking event
What are the 3 biggest challenges faced by supply chainpurchasing professionals today Survey Result 6
The Value of the Certification Process A PI Q and A
Become An Author