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Incorporating Outsource Staff into the Routine of your Office
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| Guest post by: Heather Villa |
Article Overview: Incorporating Outsource Staff into the Routine of your Office Business owners who grow their businesses with outsource staff (including freelancers, consultants, and virtual assistants) enjoy many benefits to this arrangement but face one critical challenge: Businesses run better when everyone gets along and collaborates with good rapport. So, how do you build that among virtual staff when they are separated by many miles?
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Incorporating Outsource Staff into the Routine of your Office
Incorporating Outsource Staff into the Routine of your Office
As a business owner you are comfortable with the daily routine of your office. You know the intricacies of your workplace and are comfortable with the workflow. You can see the friendly faces of your employees in every cubicle or behind each desk. Your business has a rhythm and when you achieve that rhythm, everything seems to go so well.
What happens when you decide to use the services of virtual staff? How does that impact your traditional office? What adjustments will you need to make? These are good questions and the answers can help you easily navigate the transition.
Robyn is the president of an online publishing software company and found herself faced with these same questions. She transitioned from working at a newspaper to operating the software company. Robyn was used to the daily interaction with other employees and discovered that there are some adjustments to working in the virtual world. Robyn shares three helpful tips when making this addition to your company.
First, “An employer must be intentional about creating a bond with a virtual employee,” Robyn states. “When you are in a traditional work environment, that interaction comes naturally, but when you deal with someone that you may never actually meet, building that relationship and establishing a bond of trust takes a little more effort,” Robyn continues. Of course, working on the relationship is part of the outsource staff member's responsibility as well.
Good communication is essential to forming an effective working relationship, no matter where your employee is working: Establishing a good working relationship with your outsource staff is just as important as the relationships you have with your in-house employees.
Next, Robyn encourages other business owners to establish a schedule or routine with their outsource staff. Since these offsite staff do not necessarily have set hours, the employer and virtual workers need to agree upon what is expected in regards to a work schedule and the duties to be performed. Having a pre-determined list of expectations can prevent any confusion in the future and keep the lines of communication open.
Finally, implement all of the available technologies to keep the work flowing between employer and outsource staff. According to Robyn, the more you make use of things like instant messaging, teleconferencing , faxing and emailing, the easier the communication will be. “Don’t limit yourself to one method of keeping in touch. Be sure your offsite employee has all of the software that is needed to complete the work you have assigned,” emphasizes Robyn.
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About the Author: Heather Villa RSS for Heather's articles - Visit Heather's website Heather Villa, CEO, CMA, MBA, MSM - Heather Villa helps businesses excel. Heather delivers compelling insight to her business clients, which is drawn from her education and experience. As a perennial student of business, she has achieved numerous degrees and certifications including a B.A. in Business Administration (with a minor in International Business), a Masters in Business Administration, a Masters of Science in Management, a Certified Management Accountant designation, and an Intuit QuickBooks™ Certified Pro Advisor certification. As a business expert, she has founded several successful companies including her own consulting firm as well as the accounting firm IAC Professionals. In the capacity of business consultant or accountant she serves clients across numerous industries and in several countries around the world and is an in-demand coach in the area of productivity, implementation, and social media. She is a sought-after start-up guru with ideas and connections that turn concepts into reality. Understanding and empowering business growth is Heather's ultimate goal so it's no surprise that her educational and business accomplishments help to drive her clients' success. Click here to visit Heather's website Incorporating Outsource Staff into the Routine of your Office How Much Does A Small Business Owner Make The Building Blocks of a Successful Company How to Make Your Entrepreneurial Dream a Reality Finance More Than Number Crunchers |
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