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One Small Step for Business

One Small Step for Business
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 By Heather Villa
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One Small Step for Business

Have you ever wondered what separates a headlining "superstar" of an industry from the rest of the pack? What makes Seth Godin or Tony Robbins or Jeffrey Gitomer a thousand times more successful than the rest of us? There are plenty of potential answers (and certainly, I believe it's a combination of factors), but there is one factor that I believe people have overlooked.

I believe that many successful people seek help early: They realize they can't do it all so they bring someone else on board. While I don't know the exact details of the 3 people mentioned above, I do know many successful people and one of the things they have in common is that they have help: They have people to whom they can delegate work and they recognize that they can't do it all themselves.

I don't think that's a new concept to business owners, but many small business owners who might be reading this might be thinking, "but I don’t have the revenue to support an employee, nor do I have the time or office space" (or employee liability or software licenses or equipment or desire to post a job opening).

This is where another step comes in that I believe is the perfect step between the solopreneur and the growing multi-employee enterprise:

Assistants. And, specifically (thanks to today's web-based interaction opportunities) virtual assistants.

Now, you might be wondering: "How can an assistant make any difference?" Here's my answer: Assistants can be used in every aspect of a business organization to help with administrative work, bookkeeping, and customer support. By taking care of these tasks, the business owner has recaptured time that was formerly spent on important (but non-revenue-generating) tasks. Even though they are spending money on an assistant, they are still earning more money, making their time even more valuable.

As an example, consider the consultant who bills $100/hour and spends 4 hours a day consulting and 4 hours a day on marketing, administrative work, research, bookkeeping, scheduling, and more. While they might bill $100/hour, they only bill 4 of their 8 working hours; so their effective rate is only $50/hour. But when the consultant hires an assistant, they might pay that assistant $20 for 4 hours of work per day and the assistant does the marketing, administrative work, research, bookkeeping, and scheduling. This leaves the consultant spending $80 per day on an assistant, but they now have an additional 4 hours of potential billing time! They could do another 4 hours of consulting to earn an additional $400 per day, or they could do a couple more hours and hit the golf course.

But an assistant can do even more. If you find the right assistant, you can even give them some of your marketing, sales, and customer service work. In some cases, they can do some of your revenue generation for you (depending on the product or service you provide, of course).

This is the concept of "scaling". Many small businesses stay small because they feel that it's too big of a leap between solopreneur and multi-employee enterprise. But there IS an intermediate step: the virtual assistant. They're affordable, skilled in many things, and you can scale up your virtual assistants by several iterations long before you ever hire your first employee.

And that is how you make the step forward.





One Small Step for Business - To learn more about this author, visit Heather Villa's Website.

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Cheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur.  Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well.  A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles.  She opened up a small affiliate site - The Balance Guide-  to help others find resources for mental and emotional well being.  Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com

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Heather Villa
(Visit Heather's Website) Heather Villa, CEO, CMA, MBA, MSM - Heather Villa helps businesses excel. Heather delivers compelling insight to her business clients, which is drawn from her education and experience. As a perennial student of business, she has achieved numerous degrees and certifications including a B.A. in Business Administration (with a minor in International Business), a Masters in Business Administration, a Masters of Science in Management, a Certified Management Accountant designation, and an Intuit QuickBooks™ Certified Pro Advisor certification. As a business expert, she has founded several successful companies including her own consulting firm as well as the accounting firm IAC Professionals. In the capacity of business consultant or accountant she serves clients across numerous industries and in several countries around the world and is an in-demand coach in the area of productivity, implementation, and social media. She is a sought-after start-up guru with ideas and connections that turn concepts into reality. Understanding and empowering business growth is Heather's ultimate goal so it's no surprise that her educational and business accomplishments help to drive her clients' success.



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