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John Campbell Articles

Written by: John Campbell

How Important is CRM to Your Business? - Click To Read Article
“…you can find out if the goods were shipped, when they were shipped and where they are now.”

Wireless Number Portability - Click To Read Article
“You will find when comparing offers from different companies that things quickly go from a simple exercise to one that is very complex.”

Interactive Voice Response & You - Click To Read Article
“IVR has become so authentic people don’t even realize they are talking to a computer.”

10 Points to Consider in Your VoIP Choice - Click To Read Article
“…not graduated your telecom system into an IP (internet Protocol) system then you are at a big disadvantage compared to your competitors who have done so.”

Do A Needs Analysis before Buying Your Phone System - Click To Read Article
“Too many times I see phone systems installed that don’t suit the needs of the business. If you needed a new delivery truck you wouldn’t buy a four-door sedan. But that’s how bad it is sometimes…”

Hosted VoIP- An Option - Click To Read Article
“Using a hosted system means you don’t have to worry about maintenance on ‘that box’ in the storage closet. If the system goes down it’s not your system to worry about.”

Acronyms Explained - Click To Read Article
I have seen clients’ eyes glaze over after a five-minute conversation with a vendor who throws acronyms such as GUI, ISDN, PRI and IP around like they were throwing rice at a new bride.

International Roaming - Click To Read Article
“This method of doing business can be very profitable but the usage charges of the device can eat into these profits quickly.”

Phone Systems Can Save Big Money! - Click To Read Article
“But the answer to this much lower cost for space lies in their new phone system. It’s not just that the phone system was purchased at a good price.”

The Value of Wireless Communications - Click To Read Article
“Digital media and enhanced voice solutions improve your customer's overall experience and increase their satisfaction by providing them with real-time access to information such as schedule times, delays and updates.”

Taking Advantage of Public WiFi Hotspots - Click To Read Article
“Before you ride merrily off to the next burg you need to know if your hardware will support WiFi. A wireless network uses radio waves just like cell phones, televisions and radios do.”

Home > Small-Business-Consulting > John Campbell
Referred by: http://www.schooleymitchell.com/

About the Author: John Campbell
RSS for John's articles - Visit John's website

John Campbell is a Strategic-Partner with Schooley Mitchell Telecom Consultants, North America�s largest independent telecom consulting company. john.campbell@schooleymitchell.com 902-435-4578 www.schooleymitchell.com/jcampbell

Click here to visit John's website
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More from John Campbell
Do A Needs Analysis before Buying Your Phone System
The Value of Wireless Communications
Wireless Number Portability
Acronyms Explained
Hosted VoIP An Option


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