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Forget the Recovery - It's a Transition
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| Guest post by: Tom Borg |
Article Overview: Stop waiting for the "economic recovery" and start making the transition to the new economy.
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Free Download - Be Nice to Your Customers By Tom Borg |
Forget the Recovery - It's a Transition
I continue to talk with a number of small business owners who still think that if they hunker down and just hang on a little longer that the economy will return to normal. That is not going to happen. As Thomas Friedman says in his book “The World is Flat,” the transition that the US is going through will be painful for many large and small businesses. The key is to take advantage of this transition and rethink your business so that it is positioned to take advantage of this changing economy. But, that will require changing the way they do things, and that is uncomfortable.
Many small business owners and managers prefer comfortable problems vs. uncomfortable solutions. They are willing to live with the problems they have rather than try to re-think how they will change and adapt that business. Another words they just want to keep on doing things exactly the way they were doing them and expect things to get better. The old saying “if you keep on doing what you’ve always done – you’ll keep on getting what you always got” is no longer valid. The new saying is “if you keep on doing what you’ve always done – you will get less!” One way to begin rethinking your business is to hold a retreat with all employees and managers. The purpose of this retreat is to put together a new plan and prepare to implement that plan. So how do we change our business paradigms? Paradigms are common. Every business owner or manager has a set of business paradigms that govern the way they think and act towards the situations they find themselves in. Paradigms are functional. They help us distinguish what is important and what is not. Have you ever heard the saying “I’ll believe it when I see it?” Well, the paradigm effect reverses the common sense relationship between seeing and believing. Another words, our paradigms can cause us to “only see what we believe,” as a result, we are unable to clearly see the situation as it really is, but only as we perceive it to be.
We must remember that there are several different ways we can tackle a business problem. We must be careful not to let our paradigm become “the paradigm” or the only way to do something. Paradigms, too strongly held, can lead to paradigm paralysis, a terminal disease of certainty. It is best to remain flexible in turbulent times and keep what author Joel Barker calls “paradigm pliancy“.
Article Tags: creating a unique business, grow your business, keeping in touch with past clients, recovery, think different, thought leadeship best companies, transition
Referred by: http://www.salestrailblazer.com
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About the Author: Tom Borg RSS for Tom's articles - Visit Tom's website Tom Borg is a consultant, trainer and coach. He is president of Tom Borg Consulting LLC. He works with the managers and employees of businesses and non-profits in the area of professional development and customer service training. He is the author of the book/cd "Making Service Count". He earned his bachelors degree in administration and his masters degree in Educational Leadership at Eastern Michigan University. You can contact him at: 734-812-0526, or visit his website at www.tomborgconsulting.com Click here to visit Tom's website Setting the Pace for Delivering Outstanding Service What is the Soul of Your Business How to Make Your Noncustomers New Customers How to Make Your Customers Feel Welcome An Ounce of Prevention is Worth a Pound of Problem Fixing Be a Friend to Your Customers |
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