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Live Consultant Thinking: Some Essence of Managerial Skills
| Guest post by: Dan McDevitt |
Article Overview: As a business intermediary and consultant, I help with speaking engagements, writing and presenting on business topics. Most people I work with agree that speaking is easier than listening. We struggle with listening. We hear without much effort, but it is the listening part that we need to work on. Both listening and observing are managerial skills that come in handy at work, and at home.
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Free Download - Management, Can You Help Me Here? By Dan McDevitt |
Live Consultant Thinking: Some Essence of Managerial Skills
I can hear you, loud and clear, just not listening.
My hearing loss may be selective. When Geri says dinner is ready, the sound of her voicefloats through the air like a beautiful melody. Later, she is saying something about cleaning the garage, and I'm just not getting it. The sound is distorted, like feedback on a cheap amp.
As a business intermediary and consultant, I help with speaking engagements, writing and presenting on business topics. Most people I work with agree that speaking is easier than listening. We struggle with listening. We hear without much effort, but it is the listening part that we need to work on. Both listening and observing are managerial skills that come in handy at work, and at home.
We enjoy vibrant differences in personality as we receive and breakdown data. I hear what you say, at some point I have to think about it. Good use of personality- type knowledge will help us boost the message through others reception filters. The truth is that we do judge a book by its cover. We view the exterior as we consider the content inside.
Appearance & impression matters to us. Socially or physically or mentally attractive people get perceived as better, smarter, more valuable. There is no need for us to debate if this is fair or not fair. It is not fair, but understand it is reality. We do it. Let's do it right.
Think about this. People, as in customers, guests, clients, as in people, favor people like them. That is how we are. You and I like people who are like us. We have to see something in someone else that provokes us to want to know more about the person. As we get to know more, we are comfortable or uncomfortable and proceed accordingly.
Birds of a feather flock together for a reason. They know about each other, have comfort and trust with each other. This is known as resemblance with us humans. These birds hear each other, and actually listen to each other.
Today's valuable business tip: Listen up! Listen to what is being said, and listen for what is not being said.
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About the Author: Dan McDevitt RSS for Dan's articles - Visit Dan's website Dan McDevitt is a creative business consultant & intermediary. Experienced in hospitality, management and training, business sales and franchising. He takes a leadership position in helping others, clients and associates, reach their business goals. He has opened and operated several businesses, served in corporate management, marketing and training positions, and is Founder and Director at Marketserve Management & Marketing Studio. His wife Geri is a nurse, and their cat Romeo is the cat in charge. Dan writes articles and web content to help corporate clients and non-profits communicate with stakeholders and spread their message. He is an award winning author, speaker on leadership and business avancement, and is scheduled to release This British Reverend and Another Business Book in 2010. Click here to visit Dan's website   Management What are They Doing All Day The Main Street Heroes of Commerce DANs HELPFUL TRAINING TIPS Live Consultant Thinking Some Essence of Managerial Skills Investing Management in the Hotel Business |
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